Kenneth Lawson
Roseburg,OR
Summary
Dedicated team leader with expertise in customer service and multitasking. Proven ability to manage high-stress environments while ensuring compliance with quality standards and enhancing team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dairy Lead
Sherms Thunderbird
Roseburg, OR
05.2022 - Current
- Oversaw daily operations of dairy department, ensuring compliance with quality standards.
- Mentored and trained team members on best practices for product handling and safety protocols.
- Coordinated inventory management, reducing waste through effective stock rotation strategies.
- Enhanced customer satisfaction by maintaining optimal product displays and addressing inquiries promptly.
- Assisted in training new staff on customer service protocols and system navigation.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Line Cook
Casey's Restaurant
Roseburg, OR
01.2022 - 05.2022
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen workspace to ensure safety compliance.
- Collaborated with team members to coordinate food preparation and service efficiency.
- Assisted in training new staff on kitchen procedures and equipment usage.
Education
High School Diploma -
Portland Community College
Portland, Oregon, ORSkills
- Food safety compliance
- Task delegation
- Merchandising strategies
- Product rotation
- Equipment monitoring
- Team oversight
- Teamwork and collaboration
- Customer service
- Friendly and helpful
- Multitasking Abilities
- Forklift and pallet jack experience
Certification
I am forklift certified in the Sherms Thunderbird company.
Timeline
Dairy Lead
Sherms Thunderbird
05.2022 - Current
Line Cook
Casey's Restaurant
01.2022 - 05.2022
High School Diploma -
Portland Community College