Kenneth Lee Jr.
Bethesda
Summary
Dynamic facility operations leader with extensive experience at the NIH, excelling in utility infrastructure management and workforce supervision. Proven track record in optimizing performance and ensuring safety compliance while coordinating emergency operations. Expertise in building automation systems and a strong commitment to continuous improvement and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
USRO Supervisor, WS-11
National Institutes of Health (NIH)
Bethesda
03.2025 - Current
- Supervise and provide operational leadership to a workforce of more than 50 utility systems operators, maintenance personnel, and contractor support staff responsible for maintaining critical utility infrastructure supporting NIH clinical, research, educational, and residential facilities.
- Direct daily shift operations, assign and prioritize work orders, coordinate emergency response activities, and ensure uninterrupted operation of mission-critical utility systems.
- Lead planning and execution of scheduled and emergency utility outages, coordinating with engineers, facility managers, contractors, clinical personnel, and senior leadership to maintain continuity of operations.
- Coordinate planned and emergency utility shutdowns with engineers, facility managers, contractors, hospital staff, and senior leadership to minimize operational disruptions and maintain continuity of operations.
- Conduct employee performance evaluations, provide coaching and mentoring, identify training requirements, and ensure workforce compliance with organizational goals and performance standards.
- Oversee contractor work performance for more than 100 contractor personnel annually, ensuring adherence to project requirements, safety regulations, quality standards, and completion schedules.
- Manage and coordinate the completion of more than 2,000 maintenance, preventive maintenance, corrective maintenance, and emergency response work orders each month.
- Develop operational reports, work plans, maintenance schedules, and contractor performance documentation to support facility operations and organizational objectives.
- Utilize Building Automation Systems (BAS) and centralized control systems to monitor, analyze, troubleshoot, and optimize chilled water, steam, HVAC, and utility distribution systems.
- Support utility infrastructure serving more than 4 million square feet of occupied research, healthcare, educational, administrative, and residential facilities across the NIH Bethesda Campus.
- Support critical operations for the NIH Clinical Center (Building 10), the world's largest clinical research hospital, as well as the Mary Woodard Lasker Center (Building 60), Children's Inn at NIH (Building 62), and Edmond J. Safra Family Lodge (Building 65).
- Implement recurring equipment modernization and source equipment upgrade initiatives to improve system reliability, operational efficiency, and long-term facility performance.
- Office of Research Facilities (ORF)
Utility Systems Repairer Operator Leader
National Institutes of Health (NIH)
Bethesda
03.2024 - 03.2025
- Led a team of utility systems operators and maintenance personnel in operating, maintaining, and troubleshooting chilled water, steam, HVAC, electrical, and building automation systems.
- Led daily work assignments, monitored operational performance, ensured compliance with maintenance procedures, and provided technical guidance to utility operations personnel.
- Assisted supervisors in coordinating maintenance activities, responding to emergencies, and ensuring continuous operation of critical utility infrastructure supporting research and healthcare facilities.
- Monitored building automation systems and utility control consoles to identify operational issues, initiate corrective actions, and maintain system reliability.
- Inspected completed work for quality, safety compliance, and adherence to established maintenance standards and procedures.
- Office of Research Facilities (ORF)
Education
Some College (No Degree) - Business Administration And Management
Westwood College
Los Angeles, CASkills
- Facility operations management
- Healthcare facility support
- Building operations oversight
- Workforce supervision
- Contractor management
- Operational planning and execution
- Utility management
- Performance optimization
- Emergency planning
- Risk management practices
- Safety compliance measures
- Preventive maintenance strategies
- Building automation systems (BAS)
- HVAC systems expertise
- Chilled water systems management
- Steam distribution systems oversight
- Shutdown coordination
- Operations continuity planning
- Modernization initiatives
- Stakeholder coordination and engagement
- Facility maintenance oversight
Certification
- Siemens Desigo CC Workstation Training I
- Siemens Desigo CC Workstation Training II
- Building Automation Systems (BAS) Operations and Monitoring
- Utility Systems Operations and Maintenance
- HVAC Operations and Controls
- Chilled Water and Steam Distribution Systems
- Emergency Response and Utility Restoration Operations
Specialized Experience
- More than 10 years of progressive experience operating, maintaining, troubleshooting, repairing, and supervising critical utility and facility systems.
- Two years of supervisory experience within the NIH Office of Research Facilities leading utility operations personnel supporting mission-critical healthcare, research, and campus infrastructure.
- Experience supervising more than 50 employees and overseeing contractor support activities involving more than 100 contractor personnel annually.
- Experience coordinating facility operations with engineers, facility managers, contractors, clinical personnel, and executive leadership during planned and emergency utility outages.
- Experience managing over 2,000 monthly work orders supporting maintenance, repair, preventive maintenance, and emergency response operations.
- Experience supporting critical infrastructure serving more than 4 million square feet of hospitals, research laboratories, educational facilities, administrative buildings, and residential lodging facilities.
- Extensive experience supporting healthcare, research, and residential facilities requiring continuous utility services and operational reliability.
Timeline
USRO Supervisor, WS-11
National Institutes of Health (NIH)
03.2025 - Current
Utility Systems Repairer Operator Leader
National Institutes of Health (NIH)
03.2024 - 03.2025
Some College (No Degree) - Business Administration And Management
Westwood College