Kenneth L. Scott, Jr.
Upper Marlboro,USA
Summary
Dynamic professional leader with a proven track record in strategic planning, project management, and operational oversight. Exceptional at cultivating team collaboration and driving results while adapting to evolving business needs. Expertise includes resource allocation, safety protocols, and effective stakeholder communication. Recognized for reliability, strong problem-solving skills, and an unwavering commitment to achieving organizational objectives.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Superintendent, Field Operations
WMATA
01.2023 - Current
- Duties include exercising leadership and supervision over my assigned Division. Ensuring that while enforcing all safety rules, Operations Personnel complete all activities safely, efficiently, and effectively within the established guidelines of the Authority. Prepare, coordinate, and assign personnel for special events, shutdown support, rail emergencies and any other activities which may alter regular rail service. Perform discussions with employees concerning work performance, administer discipline when appropriate and handle Step Two Grievances. Monitor employee absences, ensure that all work assignments are filled, monitor the Division overtime and ensure that all established objectives are met. Constant collaboration with management counterparts from different departments to achieve desired WMATA goals. Serves as the facilitator/RTRA lead for railyard specific LSC/FSC monthly meetings. Participate in multiple interview sessions for Train Operator and Station Manager candidates. Other duties include facilitating joint BTRA/RTRA Supervisor cross-training sessions, along with being an active member of the Joint Labor Management Committee.
Assistant Superintendent, Field Train Operations
WMATA
12.2021 - 12.2022
- Duties include exercising leadership and supervision over my assigned Division. Ensuring that while enforcing all safety rules, Operations Personnel complete all activities safely, efficiently, and effectively within the established guidelines of the Authority. Prepare, coordinate, and assign personnel for special events, shutdown support, rail emergencies and any other activities which may alter regular rail service. Perform discussions with employees concerning work performance, administer discipline when appropriate, handle Step One Grievances, and conduct Supervisor performance plans. Monitor employee absences, ensure that all work assignments are filled, monitor the Division overtime and ensure that all established objectives are met. Ensure that all employee RWP training is in compliance. Distribute and collect all required sign for documents. Participated in multiple interview sessions for Train Operator and Station Manager candidates.
Rail Operations Supervisor
WMATA
02.2019 - 12.2021
- Duties include the supervision of employees that engage in Train, Station and Yard Operations for the WMATA subway system throughout the Washington, D.C. metropolitan area. Emergency response, train dispatching, customer relations and troubleshooting equipment malfunctions are included in the daily job responsibilities. Mentoring, coaching, and providing corrective actions are essential to the position.
- Rail Operations Office Supervisor, Shady Grove Division
- February 2021 to December 2021
- Duties include RTRA Division managerial support relating to RTRA Supervisor scheduling, creation of SMS entries, investigating CRM entries, reviewing incident reports, and assisting Division Superintendent and Assistant Superintendent with the day-to-day functions of a large, multi-faceted operations division.
Rail Operations Utility Supervisor
WMATA
05.2018 - 02.2019
- Duties include all regular responsibilities of WMATA Rail Operations Supervisors on an as needed basis. Terminal certification was attained June 21, 2018.
Train Operator
WMATA
07.2015 - 02.2019
- Upon successful completion of training, main duties include the safe operation and transport of passenger along designated lines aboard subway trains throughout the Washington, D.C. metropolitan area.
Bus Operator
WMATA
03.2014 - 07.2015
- Upon successful completion of training, main duties included the safe operation and transport of passengers along designated lines aboard transit buses throughout the Washington, D.C. metropolitan area.
Owner/Operator
Scott Services, LLC
02.2011 - 03.2014
- Provides commercial and residential landscaping, power washing and commercial cleaning services throughout the Washington, D.C. metropolitan area.
Station Operations Manager
FedEx Express
01.2008 - 02.2011
- Managed the day-to-day operations of 20-30 hourly employees/couriers in a highly visible market. Responsible for scheduling entire workgroup and all related tasks as required to meet goals. Created initiatives to achieve service and budget goals while promoting a positive work environment for my workgroup. Also assisted Senior Management and my peers, along with company support staff as needed. Oversaw entire Saturday operations at Washington, D.C. station as the only Operations Manager on duty. Actively involved in community service programs sponsored by FedEx.
Dispatcher
FedEx Express
04.2007 - 01.2008
- Main duties involved the distribution of customer pickups to the appropriate routes. Other duties included working missing package queues and assisting station management as needed. Experience in scheduling time sensitive deliveries and special pickups, along with working with couriers on achieving high route efficiency.
Courier/DOT
FedEx Express
06.2000 - 04.2007
- Main duties involved the transport, delivery, and pickup of parcels daily. Experience in both AM and PM courier duties. 2½ years of Swing/Cover Driver experience accrued during this time period.
Concrete Mixer Driver
Chaney Enterprises
01.1996 - 06.2000
- Delivery of fresh batched concrete to commercial and residential sites throughout the Washington, D.C. metropolitan area.
Education
Criminal Justice
Norfolk State University
Norfolk, VA01.1995
High School - undefined
John F. Kennedy High School
Richmond, VA01.1990
Skills
- Microsoft Word, Microsoft Excel, PowerPoint, Outlook, PeopleSoft (WMATA), Trapeze (WMATA), GOTRS (WMATA), Kronos (WMATA) and Maximo (WMATA)
Certification
Transportation Safety Institute TSSP Certification (RAIL), Anger Management (FedEx), Dealing with Difficult People (FedEx), Managing Time Wisely (FedEx), Roadway Worker Protection-Level II (WMATA), Annual Cybersecurity Awareness (WMATA), Metro Code of Ethics (WMATA), Drug and Alcohol Reasonable Suspicion (WMATA), FEMA IS-907: Active Shooter in the Workplace (WMATA), Rail Supervisor Incidents and Emergencies (WMATA), Sexual Harassment in the Workplace (WMATA), First Observer Training (WMATA), Bloodborne Pathogens Awareness (WMATA), Dealing with Difficult People (WMATA), Violence in the Workplace (WMATA), Supervisor Safety Development (WMATA), OSHA 10 for General Industry (WMATA), Stress Management for RTRA (WMATA), Business Writing Skills for Supervisors (WMATA), Interpersonal Communication (WMATA), Effective Workplace Behaviors (WMATA), and Equal Employment Opportunity for Supervisors (WMATA)
Owner
Personal Protection Principles, LLC
Timeline
Superintendent, Field Operations
WMATA
01.2023 - Current
Assistant Superintendent, Field Train Operations
WMATA
12.2021 - 12.2022
Rail Operations Supervisor
WMATA
02.2019 - 12.2021
Rail Operations Utility Supervisor
WMATA
05.2018 - 02.2019
Train Operator
WMATA
07.2015 - 02.2019
Bus Operator
WMATA
03.2014 - 07.2015
Owner/Operator
Scott Services, LLC
02.2011 - 03.2014
Station Operations Manager
FedEx Express
01.2008 - 02.2011
Dispatcher
FedEx Express
04.2007 - 01.2008
Courier/DOT
FedEx Express
06.2000 - 04.2007
Concrete Mixer Driver
Chaney Enterprises
01.1996 - 06.2000
High School - undefined
John F. Kennedy High School
Criminal Justice
Norfolk State University
Similar Profiles
JANINE GARRETTJANINE GARRETT
Bus Operator at WMATABus Operator at WMATA
Frederick Weldon-BeyFrederick Weldon-Bey
Bus Operator at WMATABus Operator at WMATA
Rafiq BaileyRafiq Bailey
Bus Operator at WMATABus Operator at WMATA
CHIOMA SHAWCHIOMA SHAW
Case Manager/ Support Planner at Service Coordination Inc.Case Manager/ Support Planner at Service Coordination Inc.
MONIQUE RUSSELLMONIQUE RUSSELL
Support Services Assistant/Time Keeper at National Endowment For The HumanitiesSupport Services Assistant/Time Keeper at National Endowment For The Humanities