Kenneth McCoy
Springville,Utah
Summary
Proven to excel in fast-paced environments, I leveraged my strong work ethic and excellent communication skills at Taco Bell to enhance customer satisfaction and team productivity. Specializing in efficient cleaning and cash handling, I significantly contributed to maintaining high standards of service and cleanliness, embodying a reliable and supportive team member. All of this transfered to my next job at Strap Tank Brewery Co. Where my stress tolerance rose exponentially. I was also being trained as a line cook.
Overview
2
2
years of professional experience
Work History
Drive-Thru Cashier
Taco Bell
Springville, UT
06.2022 - 05.2023
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Balanced cash drawer at beginning and close of shift.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
Dishwasher
Strap Tank Brewery Co.
Springville, UT
07.2023 - 04.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Education
Merit College Preparatory Academy
Springville, UT05.2024
Skills
- Strong Work Ethic
- Cleaning and sanitizing
- Punctuality
- Efficient cleaning
- Stress Tolerance
- Efficient nature
- Heavy Lifting
- Customer Service
- Cleaning and sanitation
- Excellent Communication
- Problem-Solving
- Multitasking and Organization
- POS Systems
- Cash Handling
- Payment handling
- Kitchen Support
- Order Accuracy
- Supply Restocking
Accomplishments
Got a Superior rating at Utah State Solo\Ensemble for both a Solo and a Ensemble.
Timeline
Dishwasher
Strap Tank Brewery Co.
07.2023 - 04.2024
Drive-Thru Cashier
Taco Bell
06.2022 - 05.2023
Merit College Preparatory Academy