Abbigail Scott
Sacramento,CA
Summary
Motivated individual with strong work ethic and interest in personal connections with customers. Strong organizational and team collaboration skills with experience in improving processes, learning new positions in short periods of time, and efficient problem solving. Willing to go the extra mile in order to ensure satisfaction and meet company standards while learning new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Drive-Thru Cashier
Dairy Queen Grill & Chill
06.2023 - Current
- Took orders at drive-thru and front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Balanced cash drawer at beginning and close of shift.
- Took orders for, frosted, decorated, and packaged ice cream cakes to be sold
Bakery Worker
Oak Cafe At American River College
08.2023 - 12.2023
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
Office Volunteer
Arcade Church
06.2022 - 12.2022
- Contributed to a welcoming office environment by greeting guests and assisting with their needs.
- Handled incoming calls professionally, directing them to appropriate personnel or taking messages as needed.
- Responded to inquiries from callers seeking information.
Seasonal Cashier
Firehouse Subs
06.2021 - 08.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
Education
No Degree - Nutrition
American River College
Sacramento, CA05.2026
High School Diploma -
Victory Christian School
Sacramento, CA05.2022
Skills
- Cleaning and sanitation
- Customer Service
- Food Service
- Cash Handling
- Strong Work Ethic
- Following Directions
- Child Supervision
- Toddler care experience
- Licensed driver
Certification
- Servsafe Certification
- Baking/Pastry Arts Certificate - (completed coursework requirements at American River College)
Timeline
Bakery Worker
Oak Cafe At American River College
08.2023 - 12.2023
Drive-Thru Cashier
Dairy Queen Grill & Chill
06.2023 - Current
Office Volunteer
Arcade Church
06.2022 - 12.2022
Seasonal Cashier
Firehouse Subs
06.2021 - 08.2021
No Degree - Nutrition
American River College
High School Diploma -
Victory Christian School