Summary
Overview
Work History
Education
Skills
Timeline
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Sara Martine

Mooresville,NC

Summary

Proven team player with a track record of enhancing customer satisfaction at Wendy's Restaurant, I excel in fast-paced environments, demonstrating exceptional food safety awareness and upselling strategies. My proactive approach in training peers and reducing food waste significantly contributes to operational efficiency and positive workplace dynamics.

Overview

7
7
years of professional experience

Work History

Drive-Thru Cashier

Wendys Restaurant
05.2024 - Current
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.

Deli Cook

Foodlion Grocery Store
02.2023 - 05.2024
  • Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
  • Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
  • Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
  • Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
  • Reduced food waste by accurately forecasting ingredients needed for daily menu items and adjusting orders accordingly.
  • Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
  • Expedited order fulfillment during peak hours by prioritizing tasks efficiently and working closely with other team members for support.
  • Achieved high marks on health inspections by adhering strictly to cleanliness guidelines in all aspects of kitchen operations.

Sandwich Artist

Wendys Restaurant
04.2018 - 02.2023
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.

Education

N/A - General Studies

Suwannee High
Live Oak, FL

Skills

  • Cleaning and sanitation
  • Reliability and punctuality
  • Food safety awareness
  • Payment handling
  • Cash handling expertise
  • Food handling safety
  • Cleanliness and hygiene
  • Food handling
  • Food assembly
  • Upselling strategies
  • Headset maintenance
  • Order bagging
  • POS systems operation
  • Cleaning and sanitizing

Timeline

Drive-Thru Cashier

Wendys Restaurant
05.2024 - Current

Deli Cook

Foodlion Grocery Store
02.2023 - 05.2024

Sandwich Artist

Wendys Restaurant
04.2018 - 02.2023

N/A - General Studies

Suwannee High

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Sara Martine