Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenneth Mokritski

Newington

Summary

Dynamic Class A Heavy Duty Tow Truck Operator with extensive experience at Mirabelli Automotive LLC, excelling in vehicle recovery and customer service. Proven ability to enhance operational efficiency and reduce response times through effective route navigation and teamwork. Skilled in preventive maintenance and conflict resolution, ensuring safety and satisfaction in high-pressure situations.

An automotive recovery professional with solid background in vehicle towing and roadside assistance. Known for reliable service and ability to handle diverse towing scenarios effectively. Exceptional team collaborator who adapts to changing needs and consistently delivers results. Proficient in vehicle handling, safety protocols, and customer service.

Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication, and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents.


Overview

35
35
years of professional experience
1
1
Certification

Work History

Class A Heavy Duty Tow Truck Operator

Mirabelli Automotive LLC
08.2015 - Current
  • Operated various types of tow trucks, ensuring safe transport of vehicles in diverse conditions.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements..


Tow Truck Operator

Whitey's Inc.
01.2005 - 08.2015
  • Operated tow trucks to safely transport vehicles, ensuring minimal damage during recovery.
  • Conducted inspections and routine maintenance on towing equipment for optimal performance and safety compliance.
  • Collaborated with dispatchers to coordinate timely responses to emergency roadside assistance requests.
  • Assisted in training new operators on safety protocols and efficient towing techniques.

Tow Truck Operator

Benton Auto Body, Inc.
05.1990 - 01.2005
  • Operated tow trucks to safely transport vehicles, ensuring minimal damage during recovery.
  • Conducted inspections and routine maintenance on towing equipment for optimal performance and safety compliance.
  • Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
  • Completed routine maintenance on truck to keep in working order.

Education

High School Diploma -

South Catholic High School
Hartford, CT
06-1986

Skills

  • Class A license
  • Winch operation
  • Safe driving practices
  • Heavy equipment operation
  • Load securing
  • Strong work ethic
  • Organization and planning
  • Equipment maintenance
  • Teamwork and collaboration
  • Reliability
  • Critical thinking
  • Safety regulations compliance
  • Organizational skills
  • Clean driving record
  • State and federal regulations

Certification

  • Medical Examiner's Certificate - State of Connecticut DMV
  • Towing Professional Light Duty - Towing Recovery Professionals of Connecticut, Inc.
  • Saddle Tank Evacuation Class - Towing Recovery Professionals of Connecticut

Timeline

Class A Heavy Duty Tow Truck Operator

Mirabelli Automotive LLC
08.2015 - Current

Tow Truck Operator

Whitey's Inc.
01.2005 - 08.2015

Tow Truck Operator

Benton Auto Body, Inc.
05.1990 - 01.2005

High School Diploma -

South Catholic High School

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