Kenneth Moore
Chicago,IL
Summary
Proficient leader specializing in staff training and schedule coordination. Experienced in fostering team collaboration and addressing customer challenges, ready to drive organizational success through effective problem-solving strategies.
Overview
12
12
years of professional experience
Work History
Supervisor Of Customer Services
USPS
Carol Stream, Illinois
11.2013 - Current
- Assisted staff in resolving complex customer issues, leading to effective implementation of tailored solutions.
- Coordinated staff schedules to ensure adequate coverage during peak hours, enhancing customer service response.
- Facilitated regular team meetings to review performance metrics and collaboratively address challenges, fostering a supportive work environment.
Education
Oak Park & River Forest High School
Oak Park, IL07-2008
Skills
- Staff training
- Schedule coordination
- Team leadership
- Time management
- Skilled multi-tasker
- Problem solving
- Microsoft outlook, word, and Excel
Timeline
Supervisor Of Customer Services
USPS
11.2013 - Current
Oak Park & River Forest High School