Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Nikolai

Lakewood,WA

Summary

With a proven track record at Ryder Truck Rental, I excel in complex repairs and diagnostics, underpinned by meticulous attention to detail and a steadfast positive attitude. My expertise extends to customer service and safety protocol adherence, demonstrating both hard and soft skills. My background in the military has honed my leadership and problem-solving abilities, ensuring high standards in every project.

Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.

Overview

28
28
years of professional experience

Work History

Technician

Ryder Truck Rental
08.2019 - 08.2025
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail. Did services and DOT inspections. Did small repairs and worked on any problems that came up such as fixing lights, braked, and mud flaps. I also fueled trucks.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

Technician

Skookum Sanitation
11.2024 - 02.2025
  • Worked on company's trucks doing repairs and traveling to Bremerton WA. to do repairs on two trucks. I also went to go pick up parts for trucks to do repairs.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Technician

Acro Contract Services
06.2017 - 11.2019
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Technician and Parts Identifier

HCI Integrated Services.
04.2015 - 03.2017
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.

Technician and Parts Identifier

DUCOM
11.2011 - 02.2014
  • Identified parts that did not have any part numbers. Worked on team vehicles, and customer service.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Technician and Parts Identifier

Lear Segler Services Inc.
05.2007 - 02.2011
  • Worked with identifying part numbers for parts that were in units inventory and did not have any thing to identify with them. Customer Service and working on teams vehicles.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.

Soldier

Washington National Guard
06.2003 - 06.2007
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
  • Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Coached and mentored new recruits for motivated, high-performing teams.
  • Secured and protected military property, assets, and personnel.
  • Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
  • Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.

Technician

Lear Services
05.2003 - 04.2006

Maintained a safe work environment. Responsible for doing services on army equipment such as hummers and five ton trucks. Did services and unscheduled maintenance.

United States Army

Government
05.1997 - 12.1999
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Soldier

Government
09.1998 - 03.1999

Deployed with 2nd infantry Fifth calvary regiment on a piece keeping mission. Responsible for inspecting vehicles, doing repairs, and doing details around base camp. Did guard duty a least once a week.

Education

Associate of Arts - Medical Office Assistant

Pierce College
Puyallup, WA
06-2017

Associate of Applied Science - Automotive Technology

Indian Hills Community College
Ottumwa, IA
02-1997

Associate of Arts - Arts And Sciences.

Indian Hills Community College
Ottumwa, IA
08-1990

High School Diploma -

Naperville Central
Naperville, IL
06-1990

Skills

  • Attention to detail
  • Distribution of goods
  • Positive attitude
  • Customer service

Timeline

Technician

Skookum Sanitation
11.2024 - 02.2025

Technician

Ryder Truck Rental
08.2019 - 08.2025

Technician

Acro Contract Services
06.2017 - 11.2019

Technician and Parts Identifier

HCI Integrated Services.
04.2015 - 03.2017

Technician and Parts Identifier

DUCOM
11.2011 - 02.2014

Technician and Parts Identifier

Lear Segler Services Inc.
05.2007 - 02.2011

Soldier

Washington National Guard
06.2003 - 06.2007

Technician

Lear Services
05.2003 - 04.2006

Soldier

Government
09.1998 - 03.1999

United States Army

Government
05.1997 - 12.1999

Associate of Arts - Medical Office Assistant

Pierce College

Associate of Applied Science - Automotive Technology

Indian Hills Community College

Associate of Arts - Arts And Sciences.

Indian Hills Community College

High School Diploma -

Naperville Central
Kenneth Nikolai