Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Kenneth Noble

Jacksonville

Summary

Dynamic kitchen management professional with extensive experience overseeing operations in high-volume settings. Skilled in ensuring health regulation compliance, enhancing customer satisfaction, and fostering collaborative team environments to optimize service flow.

Overview

2027
2027
years of professional experience
1
1
Certificate

Work History

Cook

Sheraton Hotel & Resorts
Greensboro, NC
09.1982 - 11.1984
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Hotel Cook

Sheraton Hotel & Resorts
Greensboro, NC
09.1982 - 11.1984
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Kitchen Manager

Orangeburg Nursing Home
Orangeburg
  • Developed and implemented menu items based on seasonal ingredients and trends.
  • Trained kitchen staff on food safety, sanitation, and equipment usage protocols.
  • Coordinated inventory management and ordering supplies to maintain optimal stock levels.
  • Ensured compliance with health regulations through regular inspections and training sessions.
  • Collaborated with front-of-house staff to optimize communication and service flow.
  • Maintained kitchen equipment through routine maintenance and troubleshooting issues.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Created weekly schedules for kitchen staff members based on anticipated business volume.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Supervised food production processes to ensure adherence to high quality standards throughout preparation.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Maintained accurate records of food costs, labor costs, and waste management to support budgetary decisions.
  • Received and organized paper goods and food ingredients in the storage area.
  • Reviewed vendor invoices for accuracy before authorizing payment transactions.

Kitchen Manager

Bridges International
Jacksonville
01.2024 - Current
  • Oversaw daily kitchen operations and staff management for high-volume restaurant.
  • Trained kitchen staff on food safety, sanitation, and equipment usage protocols.
  • Coordinated inventory management, ordering supplies, and maintaining stock levels.
  • Ensured compliance with health regulations through regular inspections and training sessions.
  • Maintained kitchen equipment through routine maintenance and troubleshooting issues.
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Supervised food production processes to ensure adherence to quality standards, enhancing overall customer satisfaction.
  • Monitored sanitation practices to ensure employee compliance with health department regulations, fostering a safe kitchen environment.
  • Maintained accurate records of food costs, labor costs, and waste management to support budgeting and operational efficiency.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Oversaw food preparation, production and presentation according to quality standards.

Account Manager

Health Care Service Corporation, HCSC
Charleston
05.2021 - 12.2023
  • Uphold and maintain company values and policy on customer service.
  • Oversees daily operations for multiple departments.
  • Performs routine building inspections that exceed regulatory standards.
  • Led the new hire process, including training and coaching.
  • Demonstrates analytical, problem solving, and decision making skills and acute attention to detail.
  • Accounting and bookkeeping maintenance.
  • Residential repairs- flooring, painting, pressure washing, plumbing, and landscape services.
  • Furniture restorations and craft work.
  • Maintained all administrative, bookkeeping, and advertising.
  • Food and service management
  • Managed client relationships to ensure satisfaction and retention.
  • Coordinated with internal teams to resolve client issues efficiently.
  • Trained new employees on company policies and client management practices.
  • Resolved customer complaints in a timely manner.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Developed strategies to increase revenue from existing accounts.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Addressed customer questions and concerns regarding products and services.
  • Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
  • Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Coordinated with internal teams to ensure timely delivery of products and services to clients.
  • Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Recruited, hired and trained new hires to optimize profitability.

Assistant Manager

Marriot Hotel
Greensboro, NC
04.1994 - 11.2005
  • Enhanced and tracked quality programs to resolve overdue compliance issues.
  • Instructed personnel in equipment maintenance and mandated involvement in exercises designed to cultivate essential skills.
  • Fostered strong connections with colleagues to elevate workplace morale and encourage employee retention.
  • Managed senior-level personnel working in marketing and sales capacities.

Assistant Food Service Director

Dan River Prison Work Farm
Blanch
01.1996 - 01.2003
  • Operational management- Overseeing daily operations, including food preparation, serving, and customer satisfaction.
  • Staff Management- Hiring, training, scheduling, and supervising kitchen and service staff.
  • Menu Planning and Ingredient Sourcing- Developing menus, ordering ingredients, and managing inventory.
  • Financial Management- Managing budgets, controlling costs, and ensuring profitability.
  • Compliance- Ensuring adherence to health and safety regulations, sanitation standards, and nutritional guidelines.
  • Customer Satisfaction- Addressing customer concerns, providing excellent service, and maintaining a positive dining environment.
  • Collaboration- Working with other departments, such as catering or dietary services, to meet diverse needs.
  • Safety and Security- maintained a secured environment for staff. Reported unsafe conditions that could affect inmates and employees.
  • American Correctional Institute, American Correctional Food Service Management

Assistant Manager

Aramark
Greensboro, NC
11.1990 - 06.1994
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Developed detailed plans based on broad guidance and direction.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Hotel Cook

Marriott
Greensboro, NC
07.1986 - 10.1990
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Assistant Manager

Golden Corral Buffet and Grill
Greensboro, NC
12.1984 - 06.1986
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Cook/Food Expeditor

Red Lobster
Greensboro, NC
09.1979 - 08.1982
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Education

Safe Serve Manager Certified - Food Service

Florida State University
Jacksonville Florida
03-2026

Vocational School Culinary -

Berdeck Culinary College
Baltimore, MD
01-2008

High School Diploma -

Dudley High
Greensboro, NC
05-1979

Some College (No Degree) - Psychology

North Carolina A&T State University
Greensboro, NC

Skills

  • Operational management
  • Staff Management
  • Menu Planning and Ingredient Sourcing
  • Financial Management
  • Compliance
  • Customer Satisfaction
  • Collaboration
  • Safety and Security

Certification

  • Food and service management
  • Inventory Management
  • Budgeting/account management
  • Training and Development
  • Financial Management

Timeline

Kitchen Manager

Bridges International
01.2024 - Current

Account Manager

Health Care Service Corporation, HCSC
05.2021 - 12.2023

Assistant Food Service Director

Dan River Prison Work Farm
01.1996 - 01.2003

Assistant Manager

Marriot Hotel
04.1994 - 11.2005

Assistant Manager

Aramark
11.1990 - 06.1994

Hotel Cook

Marriott
07.1986 - 10.1990

Assistant Manager

Golden Corral Buffet and Grill
12.1984 - 06.1986

Cook

Sheraton Hotel & Resorts
09.1982 - 11.1984

Hotel Cook

Sheraton Hotel & Resorts
09.1982 - 11.1984

Cook/Food Expeditor

Red Lobster
09.1979 - 08.1982

Safe Serve Manager Certified - Food Service

Florida State University

Vocational School Culinary -

Berdeck Culinary College

High School Diploma -

Dudley High

Some College (No Degree) - Psychology

North Carolina A&T State University

Kitchen Manager

Orangeburg Nursing Home

References

Available upon request
Kenneth Noble