Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Experienced with coordinating building operations and maintenance activities to ensure optimal functionality. Utilizes effective communication and leadership to manage teams and contractors. Knowledge of safety regulations and preventive maintenance to maintain secure and efficient environment.
Overview
7
7
years of professional experience
Work History
Building Manager
General Services Administration
Columbia, SOUTH CAROLINA
10.2024 - 09.2025
Organized staff meetings for updates on operational tasks and projects.
Ensured compliance with local health and safety regulations.
Scheduled repairs and maintenance services for the facility.
Reported unusual issues or activity to landlord for confirming ideal courses of action.
Coordinated building operations, maintenance and improvements.
Scheduled and supervised contractors to perform building upgrades and maintenance.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Managed day-to-day activities involving tenants, subcontractors and property management.
Cultivated rapport with clients to meet expectations for high-end event space rentals.
Prepared and submitted monthly tenant visit logs.
Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Handled variety of building maintenance responsibilities, including replacement of door locks and repair of heating and air conditioner problems.
Assist building manager daily operations, maintenance and administration of various properties.
Liaised between construction manager and tenant during build-out phase of tenant suite.
Manages/Assist the Building Manager with managing the contracting and leasing administration process as needed on behalf of tenant agencies and GSA.
Provide contract administration and lease management services to ensure that lessors comply with the scope, terms and conditions of the lease.
Meets with lessor, property managers and contractors to discuss and potentially resolve complaints or disputes concerning issues such as quality of services delivered, adequacy of maintenance and operation of mechanical systems, custodial services or grounds maintenance.
Manage 2 Federal Building Matthew J Perry Courthouse, J Bratton Davis Bankruptcy.
6 Lease Building Aiken, Bennettsville, Rock Hill, Sumter, South Carolina
Contract Building Manager
The Building People
Leesburg, VA
09.2023 - 10.2024
Oversaw building operations, ensuring compliance with safety and maintenance standards.
Managed vendor relationships to optimize service delivery and operational efficiency.
Coordinated routine inspections and preventative maintenance schedules for facility systems.
Implemented cost-saving measures for utilities through energy-efficient upgrades and practices.
Developed emergency response plans to enhance building safety and preparedness initiatives.
Streamlined communication channels among tenants, addressing concerns promptly and effectively.
Conducted regular audits of facilities to identify areas for improvement and compliance issues.
Inspected grounds and facilities to identify necessary repairs.
Conducted regular property inspections to identify potential issues and address them proactively.
Managed operations, maintenance and improvement of properties.
Performed regular inspections of facility and documented all inspection information in reports.
Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
Reduced building expenses through regular preventative maintenance and energy-efficient upgrades.
Oversaw renovations projects, ensuring completion within budget constraints and established timelines.
Regularly updated tenants on upcoming events or changes happening within the building which resulted in increased participation levels.
Administrative Assistant
Global Solutions Inc
Oak Park, Mi
09.2018 - 09.2023
Maintained files and filing, keeping sensitive information confidential.
Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Inventoried and ordered supplies for office.
Scheduled appointments, meetings and events for management staff.
Responded effectively to sensitive inquiries or complaints.
Coordinated appointments, meetings and conferences.
Maintained accurate department and customer records.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Tracked and submitted employee timesheets to prepare for payroll processing.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Scheduled staff and monitored resource allocation to provide optimal coverage and service.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Handled incoming calls and directed callers to appropriate department or employee.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Responded to customer issues to provide immediate resolution and improve retention.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.