Dynamic professional with a strong background in facilities management and property maintenance. Recognized for problem-solving skills and effective communication, ensuring smooth operations and high standards of safety and compliance.
Work History
Building Manager
5 Years 5 Months
Heart Of The Springs Church | 01.2021 - Current
Oversaw facility maintenance to ensure safety and compliance with health regulations.
Managed scheduling for events, optimizing space utilization and resource allocation.
Developed and implemented cleaning protocols, enhancing hygiene standards across facilities.
Coordinated vendor contracts for maintenance services, improving service delivery efficiency.
Established communication channels between church leadership and facility staff for efficient issue resolution.
Monitored inventory levels of supplies, ensuring timely replenishment for building operations.
Inspected grounds and facilities to identify necessary repairs.
Conducted regular property inspections to identify potential issues and address them proactively.
Managed operations, maintenance and improvement of properties.
Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
Managed and scheduled contract workers who completed building maintenance and upgrades.
Performed regular inspections of facility and documented all inspection information in reports.
Reduced building expenses through regular preventative maintenance and energy-efficient upgrades.
Maintained a strong understanding of local and federal regulations, ensuring the property remained in compliance at all times.
Planned and scheduled general maintenance, major repairs and remodeling projects.
Directed removal of snow and ice from common outdoor areas, parking lots and entrances.
Monitored building expenditures, staying within budget without compromising on quality.
Negotiated contracts with vendors, securing cost-effective services for building maintenance.
Enhanced building security by implementing state-of-the-art surveillance system.
Supervised landscaping and exterior maintenance, enhancing property's curb appeal.
Conducted regular inspections of both interior and exterior of properties for damage.
Insurance Agent
17 Years 3 Months
Self | 06.2008 - 09.2025
Developed customized insurance solutions for diverse client needs.
Conducted thorough risk assessments to determine optimal coverage levels.
Built and maintained strong client relationships through regular communication.
Streamlined policy renewal processes to enhance customer satisfaction and retention.
Educated clients on policy details, terms, and claims procedures for better understanding.
Analyzed market trends to identify opportunities for product improvements and offerings.
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.