Kenneth Norwood
Melbourne,FL
Summary
30 years of experience as an active duty U.S. Marine. Combat decorated. Exceptional performance and mission oriented. Committed to duty and loyal to fellow Marines. Achieved the rank of CWO-5. Upon retirement, 12 years of experience as a government contractor in support of Headquarters Marine Corps Pentagon. Seeking further passion in helping protect families, pursued and achieved my State of Florida Life Insurance License and National Producer Number. Additionally, I am a licensed agent in the states of Texas, South Carolina, North Carolina, Alabama, Virginia, and Michigan. I bring to a company integrity, experience in many disciplines, serve as a role model, flexibility, and hard work. I bring the Marine mentality of honor, courage, and commitment.
Overview
42
42
years of professional experience
Work History
Licensed Insurance Sales Professional
Symmetry Financial Group, LLC
Melbourne, FL
01.2024 - Current
- Assisted customers in selecting appropriate insurance policies and coverage levels to meet their needs.
- Reviewed existing policies to identify opportunities for additional coverage or cost savings.
- Processed applications for new insurance policies and provided policy documents to customers.
- Verified accuracy of information provided by applicants on application forms prior to issuing policy documents.
- Followed up with customers after the purchase of a policy to ensure they are satisfied with their purchase.
- Answered questions from potential customers about product features and benefits.
- Responded to inquiries and explained product features and service advantages to potential customers.
- Pursued continued professional development through insurance workshops, course and webinars.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Met with division leaders and consultants to discuss strategies to increase sales.
Policy Analyst
SANCORP Consulting
Falls Church, VA
04.2017 - 07.2023
- Examined claims, records and procedures to grant approval of coverage.
- Assisted with development and implementation of grassroots efforts to support or oppose policy changes.
- Organized and facilitated stakeholder meetings to discuss proposed changes to policies.
- Assisted with the development of long-term strategic plans to support policy objectives.
- Evaluated current policy discussions and plans to determine possible impact on insider threat.
- Presented possible changes to current legislative, regulatory, or policy actions.
- Wrote detailed reports explaining policy actions and impacts.
- Developed policy briefs on key issues for government decision-makers.
- Advised senior leadership on how best to communicate complex policy decisions effectively among a variety of audiences.
- Prepared presentations for senior management on various topics related to policy analysis findings.
- Coordinated cross-functional teams to develop new strategies for implementing policy initiatives.
- Planned and completed group projects, working smoothly with others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
U.S. Marine Corps CWO-5
U. S. Marine Corps
Washington, DC
04.1982 - 01.2012
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with others to discuss new opportunities.
- Maintained updated knowledge through continuing education and advanced training.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Recognized by management for providing exceptional customer service.
Education
Florida State Life Insurance Licensing
XCEL Solutions
Online01-2024
Associate of Arts - Industrial Management
Central Carolina Community College
Sanford, NC06-1978
Skills
- Leadership
- Critical Thinking
- Organizing and Prioritizing Work
- Decision-Making
- Financial Planning
- Client Relationship Building
- Customer Needs Assessment
- Product Knowledge
- Legal Writing
- Customer Service
- Teamwork and Collaboration
- Reporting Skills
- Business Correspondence
- Policy Analysis
- Insurance Sales Strategy
- New Business Development
- Attention to Detail
- Paperwork Processing
- Active Listening
- Microsoft Office
Timeline
Licensed Insurance Sales Professional
Symmetry Financial Group, LLC
01.2024 - Current
Policy Analyst
SANCORP Consulting
04.2017 - 07.2023
U.S. Marine Corps CWO-5
U. S. Marine Corps
04.1982 - 01.2012
Florida State Life Insurance Licensing
XCEL Solutions
Associate of Arts - Industrial Management
Central Carolina Community College
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