Kenneth Novo
Perth Amboy
Summary
Event Ambassador with proven expertise at TopGolf in event coordination and guest engagement. Recognized for enhancing guest experiences through exceptional customer service and effective logistics management. Skilled in team collaboration and venue setup, consistently delivering high-quality service during large-scale events. Committed to fostering memorable experiences and ensuring client satisfaction.
Overview
3
3
years of professional experience
Work History
Event Ambassador
TopGolf
08.2022 - Current
- Engaged guests through personalized service and event support, enhancing overall experience.
- Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
- Assisted in setup and breakdown of event spaces, maintaining high standards of cleanliness and organization.
- Collaborated with team members to deliver outstanding service during high-volume events.
- Assisted in taking care of on hundred plus person events.
Server
TopGolf
08.2022 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu items, service standards, and efficient table management techniques.
- Managed multiple tables simultaneously while maintaining attention to detail and service quality.
- Simultaneously work as a server and an Event Ambassador at Topgolf.
Education
Bachelor of Arts - Finance
Kean University
Union, NJ06-2028
Associate of Science - Business Administration
Middlesex County College
Edison, NJ09-2023
Skills
- Event coordination
- Guest engagement
- Logistics management
- Customer service
- Team collaboration
- Venue setup
- Time management
- Communication skills
- Effective networking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Event Ambassador
TopGolf
08.2022 - Current
Server
TopGolf
08.2022 - Current
Bachelor of Arts - Finance
Kean University
Associate of Science - Business Administration
Middlesex County College