Kenneth Overton
Service advocate
Dallas,Texas
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. I am also a experienced professional skilled in setting up and running job-related equipment to complete quality work. Talents include sorting parts and stocking supplies to support team productivity. Equipped with good problem-solving, organizational, and planning abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Target
Dallas, Texas
06.2023 - Current
- Notified supervisors of item shortages and organized materials in appropriate locations
- Greeted customers and answered questions regarding products and promotions
- Maintained high standards of customer service during high-volume, fast-paced operations
- Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously
- Performed opening and closing duties, including store cleaning and restocking
- Canceled orders based on customer requests, inventory or delivery problems
- Collaborated with other employees to meet sales targets and deadlines
- Corrected order and product mistakes by assisting customers with returns and refunds
- Communicated effectively with customers, supervisors, and team members
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
Education
High School Diploma -
A Maceo Smith New Tech High School
Dallas, TX05.2024
Skills
- Customer Service
- Positive Attitude
- Problem-Solving
- Heavy Lifting
- Order Preparation
- Continuous Development
- Multitasking Abilities
- Adaptability
- Active Listening
- Team building
- Collaboration and Teamwork
- Innovative
- Complaint Handling
Certification
Adobe
Personal Information
Title: Service Advocate
Timeline
Team Member
Target
06.2023 - Current
High School Diploma -
A Maceo Smith New Tech High School
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