Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kenneth Owens

Flagstaff,AZ

Summary

I have fifteen years experience in the customer service industry as well as seven plus years in the restaurant industry, both in fine dining as well as casual dining. Through this experience I have realized relating with the customer and listening to their needs is ultimately what make an employee and company successful. I effectively communicate with the customer, which is the most viable asset to any business. I multitask and quickly and effectively learn all technology used on any job I encounter. I am a team player as well as a team leader, and am highly motivated and I feel I can be a great addition to your company.

Overview

7
7
years of professional experience

Work History

Panda Express - BOH

01.2023 - 02.2024
  • Worked mainly as a side cook
  • Preparing Chow Mein, Fried Rice, Teriyaki chicken
  • Prep work for vegetables and meats
  • Dishwasher.

Uber Driver

05.2022 - 01.2023

Frito-Lay - Delivery Driver

07.2021 - 05.2022
  • Facilitated 16 to 20 accounts a week with product
  • Placed weekly orders for product restock and refills
  • Managed a warehouse and did monthly inventory.

Gopuff Operations Manager

11.2020 - 07.2021
  • Convenience store app where you can order household items and groceries
  • Worked in the warehouse where I would receive and stock shipments
  • Dispatched for all the drivers in the area during each shift
  • Packed the orders that would come in through the app (2nd fastest packer).

Sales Consultant

Chapman Autoplex in Scottsdale
11.2016 - 11.2018
  • Our daily goals were to make 50 to 75 phone calls a day
  • We also were expected to make at least two appointments a day and sell a vehicle
  • Extensive Dodge, Chrysler, Jeep, Ram Training: Certified in all brands Dodge, Chrysler, Jeep, Ram and all models and trim levels within each brand
  • Customer Service Rating: Maintained an above average customer service rating every month and received bonus compensation for doing so
  • Customer Database: Mastered a new in house CRM customer database and gained new customers as well as retained previous customers for more vehicle purchases within our Company and brands.

Education

High School Diploma - General

Sinagua High School
01.1999

Skills

  • Strong interpersonal skills
  • Team building expertise
  • Product training and placement
  • Skilled at multi tasking
  • Excellent communication skills
  • Up selling and consultative selling
  • Exceptional customer service skills
  • Cheerful and energetic
  • Goal-oriented
  • Effective team player
  • Training Development
  • Staff training and development
  • Dependable and reliable

References

References available upon request.

Timeline

Panda Express - BOH

01.2023 - 02.2024

Uber Driver

05.2022 - 01.2023

Frito-Lay - Delivery Driver

07.2021 - 05.2022

Gopuff Operations Manager

11.2020 - 07.2021

Sales Consultant

Chapman Autoplex in Scottsdale
11.2016 - 11.2018

High School Diploma - General

Sinagua High School
Kenneth Owens