Kenneth Palces
Whitestone,NY
Summary
A results-driven consultant with experience in optimizing operational systems, analyzing workflows, and improving system performance. Skilled in leveraging data to identify trends and resolve system issues, with a proven ability to collaborate with cross-functional teams, assess system needs, and develop solutions that enhance operational efficiency. Adept at vendor management, user training, and ensuring compliance with regulatory standards.
Overview
12
12
years of professional experience
Work History
Onsite Consultant, Level I
Omnicell, Inc
05.2023 - Current
- Collaborate with stakeholders to optimize system performance and address technical issues, ensuring smooth operations.
- Conduct system analysis to identify issues and streamline workflows, improving pharmacy operations by adjusting medication par levels and enhancing cabinet usage.
- Use data-driven insights to assess transaction volumes and recommend task reassignment, boosting operational efficiency.
- Develop and execute testing plans for system upgrades and new features, ensuring successful implementation and end-user satisfaction.
- Prepare user training materials and conduct sessions to ensure effective system use, updating downtime procedures as needed.
- Analyze technical problems and recommend modifications to optimize system performance and resolve user issues.
- Maintain compliance with HIPAA when handling PHI and EHR, ensuring data security during system optimizations.
Certified Pharmacy Technician
NYU Langone Hospital - Long Island
09.2012 - 05.2023
- Analyzed and optimized the hospital-wide XT Automated Dispensing Cabinet system, covering 80% of inventory, to improve medication availability.
- Conducted system evaluations to identify inefficiencies in medication loading, driving process improvements that reduced errors and delays in patient care.
- Collaborated with pharmacy staff to ensure system accuracy and performance, utilizing data to support operational decisions.
- Developed training materials and provided guidance to new and existing staff on system usage and best practices.
- Assisted in vendor analysis for system upgrades and new solutions, contributing to technology selection that improved pharmacy operations.
- Created and updated procedures for system downtime, ensuring smooth transitions during maintenance and upgrades.
- Demonstrated compliance with HIPAA and maintained system integrity for PHI and EHR data.
Education
Bachelor of Science - Business Administration And Management
De La Salle - College of Saint Benilde
Manila, Metro Manila, PhilippinesSkills
- SQL
- Microsoft Excel
- Data Analysis
- Systems Analysis
- Process Improvement
- Vendor Analysis
- User Training and Documentation
Timeline
Onsite Consultant, Level I
Omnicell, Inc
05.2023 - Current
Certified Pharmacy Technician
NYU Langone Hospital - Long Island
09.2012 - 05.2023
Bachelor of Science - Business Administration And Management
De La Salle - College of Saint Benilde
Similar Profiles
Bruna S. RodriguesBruna S. Rodrigues
Account Manager -Business Development at Omnicell, IncAccount Manager -Business Development at Omnicell, Inc
Brandi HallBrandi Hall
Certified Pharmacy Technician at Omnicell, IncCertified Pharmacy Technician at Omnicell, Inc
Carrundlas MathewsCarrundlas Mathews
Clinical Training Consultant at Omnicell, IncClinical Training Consultant at Omnicell, Inc