Kenneth Perry

• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Developed team member skills through targeted coaching sessions, resulting in improved individual performance.
• Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Evaluated team member performance against established objectives during regular reviews.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.

• Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
• Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.

Paid Internship

Sorted Files and paper work in a timely manner

Assisted in the hiring and application proccessing of current and future employees