Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Pfenninger

Grandville,MI

Summary

Diligent admin with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.


Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.


Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

14
14
years of professional experience

Work History

Warehouse Shipping Clerk

MarketLab
09.2022 - 10.2024
  • Maintained clean and organized workspaces, contributing to a safer and more efficient warehouse environment for all staff members involved in shipping operations.
  • Prepared detailed reports on shipment statuses, providing key insights into ongoing trends and potential areas for improvement in internal processes.
  • Upgraded existing filing systems, creating an easily accessible repository of essential documentation related to all aspects of warehouse shipping activities.
  • Expedited order fulfillment, using advanced organizational skills to prioritize high-priority shipments efficiently.

Administrative Assistant

Ferguson Supply
02.2022 - 09.2022
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Barista

Target - Starbucks
09.2021 - 01.2022
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Line Assembler

Gentex
10.2014 - 02.2021
  • Put hazardous materials in properly marked containers to avoid injuries or contamination.
  • Met daily quotas consistently by always working hard and efficiently with little downtime.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.

Barista Shift Supervisor

Starbucks
01.2011 - 10.2014
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Accurately completed end-of-day financial tasks worth over $5000 of cash and card transactions daily.

Education

Associate of Arts - General Studies

Grand Rapids Community College
Grand Rapids, MI
12-2021

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration

Timeline

Warehouse Shipping Clerk

MarketLab
09.2022 - 10.2024

Administrative Assistant

Ferguson Supply
02.2022 - 09.2022

Barista

Target - Starbucks
09.2021 - 01.2022

Line Assembler

Gentex
10.2014 - 02.2021

Barista Shift Supervisor

Starbucks
01.2011 - 10.2014

Associate of Arts - General Studies

Grand Rapids Community College
Kenneth Pfenninger