Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Kenneth Quiocho

Kenneth Quiocho

Honokaa,Hawaii

Summary

Results-driven Assistant Police Chief with expertise in effective communication, administrative duties, and team collaboration. Proven track record in streamlining operations and enhancing community engagement through innovative outreach programs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Police Chief

Hawaii Police Department
Hilo, HI
02.2022 - Current
  • Assisted in preparation of reports and documentation for departmental operations.
  • Coordinated scheduling for community outreach programs and public events.
  • Managed departmental correspondence, ensuring timely responses to inquiries.
  • Implemented organizational systems for case files and evidence tracking.
  • Conducted training sessions for new staff on departmental procedures and protocols.
  • Streamlined communication channels between officers and administrative staff.
  • Evaluated workflows to enhance efficiency in daily operations and support services.
  • Collaborated with law enforcement personnel to improve community engagement initiatives.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Acting Assistant Police Chief

Hawaii Police Department
Hilo, Hi
11.2021 - 02.2022
  • Assisted in processing and documenting police reports for accurate record-keeping.
  • Coordinated communications between departments to streamline information sharing.
  • Supported senior officers with administrative tasks, enhancing workflow efficiency.
  • Maintained scheduling for community outreach events, promoting police-community relations.
  • Developed training materials for new staff, improving onboarding processes.
  • Conducted research to support investigations, ensuring timely access to critical data.
  • Facilitated meetings to discuss departmental initiatives and gather input from personnel.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.

Police Major

Hawaii Police Department
Hilo, Hawaii
03.2020 - 12.2021

Field Operations:

• Serves as commander of a major and complex district or division.

•Plans, directs, reviews, and coordinates through subordinate supervisors, the development and implementation of the district's or division's programs and activities.

•Meets with superiors and subordinate supervisors to discuss matters relating to crime, investigation, enforcement, and operational problems.

•Plans and schedules the assignment of personnel to ensure adequate coverage to handle the workload.

•Reviews and analyzes crime and arrest reports to note trends and properly plan for theiralleviation.

•Interprets departmental policy for subordinates.

•Evaluates adequacy and effectiveness of operating methods and procedures; recommends changes and improvements as appropriate.

•Make inspections of personnel, equipment, and facilities to ensure a constant state of readiness and maintenance.

•Directs, through subordinate supervisors, the investigation of felony and misdemeanor cases involving acts of violence, fraud, or theft.

•Assumes direct command where crimes committed are of a major or sensitive area.

•Reviews and approves all completed investigations for accuracy, adequacy, and acceptability for prosecution.

•Make estimates of budgetary requirements.

•Directs investigations of public complaints concerning misconduct of officers or failure to provide police service.

•Evaluates the performance of subordinates and maintains internal discipline.

•Prepares and reviews correspondence and reports.

•Keeps abreast of trends in law enforcement and applicable court decisions.

Police Captain

Hawaii Police Department
South Hilo Patrol Division
01.2019 - 03.2020

Field Operations;

•Plans, organizes, staffs, and coordinates, through a management team of subordinate supervisors, the various functions and services of their command.

•Oversees and manages the command's personnel and financial resources to meet and adjust to changing circumstances, conditions, goals, and objectives.

•Recommends and participates in formulating, developing, and implementing new or revised procedures and programs.

•Plans and develops program needs for the commands, including research, planning and budgeting, and development and coordination of projects to address and resolve administrative, operational, and management problems.

•Monitors the effectiveness of these processes and takes/directs corrective actions in the event of inadequacies.

•Attends departmental staff and command meetings relating to management concerns such as shifts in policy stances, operational and staffing changes, proposed administrative control measures, reorganizations, and other matters of department-wide interest, including matters that affect employee-employer relations.

•Acts as a liaison and meets with officials of other lay and law enforcement agencies, with community and advocacy groups, legislative committees, and the media to represent, support, and articulate the department's and Police Chief's position on a variety of difficult and sensitive subjects and issues.

•Keeps abreast of new developments, technology, and techniques regarding scientific investigations; makes recommendations for follow -up or adoption.

•May deliver expert testimony in court proceedings regarding scientific investigation processes and procedures.

•Reviews and evaluates performance of subordinates, investigates complaints, and takes disciplinary actions to correct deficiencies, including suspensions when necessary.

•May hear and resolve grievances at the first step when assigned.

•Oversees the work of subordinate supervisors to ensure that necessary supervision, training, and inspections are carried out.

•Formulates and effectuates management policy in employee -employer relations by applying and administering collective bargaining provisions affecting uniformed and civilian employees and for other matters which are non -negotiable.

• May perform other essential work as assigned.

Police Captain

Hawaii Police Department
Puna Patrol District
03.2017 - 08.2018

Field Operations;

•Plans, organizes, staffs, and coordinates, through a management team of subordinate supervisors, the various functions and services of their command.

•Oversees and manages the command's personnel and financial resources to meet and adjust to changing circumstances, conditions, goals, and objectives.

•Recommends and participates in formulating, developing, and implementing new or revised procedures and programs.

•Plans and develops program needs for the commands, including research, planning and budgeting, and development and coordination of projects to address and resolve administrative, operational, and management problems.

•Monitors the effectiveness of these processes and takes/directs corrective actions in the event of inadequacies.

•Attends departmental staff and command meetings relating to management concerns such as shifts in policy stances, operational and staffing changes, proposed administrative control measures, reorganizations, and other matters of department-wide interest, including matters that affect employee-employer relations.

•Acts as a liaison and meets with officials of other lay and law enforcement agencies, with community and advocacy groups, legislative committees, and the media to represent, support, and articulate the department's and Police Chief's position on a variety of difficult and sensitive subjects and issues.

•Keeps abreast of new developments, technology, and techniques regarding scientific investigations; makes recommendations for follow -up or adoption.

•May deliver expert testimony in court proceedings regarding scientific investigation processes and procedures.

•Reviews and evaluates performance of subordinates, investigates complaints, and takes disciplinary actions to correct deficiencies, including suspensions when necessary.

•May hear and resolve grievances at the first step when assigned.

•Oversees the work of subordinate supervisors to ensure that necessary supervision, training, and inspections are carried out.

•Formulates and effectuates management policy in employee -employer relations by applying and administering collective bargaining provisions affecting uniformed and civilian employees and for other matters which are non -negotiable.

• May perform other essential work as assigned.

Police Captain

Hawaii Police Department
Kau Patrol District
03.2017 - 08.2018

Field Operations;

•Plans, organizes, staffs, and coordinates, through a management team of subordinate supervisors, the various functions and services of their command.

•Oversees and manages the command's personnel and financial resources to meet and adjust to changing circumstances, conditions, goals, and objectives.

•Recommends and participates in formulating, developing, and implementing new or revised procedures and programs.

•Plans and develops program needs for the commands, including research, planning and budgeting, and development and coordination of projects to address and resolve administrative, operational, and management problems.

•Monitors the effectiveness of these processes and takes/directs corrective actions in the event of inadequacies.

•Attends departmental staff and command meetings relating to management concerns such as shifts in policy stances, operational and staffing changes, proposed administrative control measures, reorganizations, and other matters of department-wide interest, including matters that affect employee-employer relations.

•Acts as a liaison and meets with officials of other lay and law enforcement agencies, with community and advocacy groups, legislative committees, and the media to represent, support, and articulate the department's and Police Chief's position on a variety of difficult and sensitive subjects and issues.

•Keeps abreast of new developments, technology, and techniques regarding scientific investigations; makes recommendations for follow -up or adoption.

•May deliver expert testimony in court proceedings regarding scientific investigation processes and procedures.

•Reviews and evaluates performance of subordinates, investigates complaints, and takes disciplinary actions to correct deficiencies, including suspensions when necessary.

•May hear and resolve grievances at the first step when assigned.

•Oversees the work of subordinate supervisors to ensure that necessary supervision, training, and inspections are carried out.

•Formulates and effectuates management policy in employee -employer relations by applying and administering collective bargaining provisions affecting uniformed and civilian employees and for other matters which are non -negotiable.

• May perform other essential work as assigned.

Police Lieutenant

Hawaii Police Department
Administration, Accreditation (CALEA) Hilo, Hawaii
06.2013 - 03.2017

Administration - CALEA:

• Oversees the functions of the department’s accreditation program.

• Facilitates the coordination of research, development, and implementation of required actions.

• Coordinates the review and revision of existing policies and procedures to ensure compliance.

• Coordinates the finalizing and approval of standardized departmental forms, processes, policies, procedures, filing systems, etc.

• Assigns, trains, and evaluates the performance of subordinates; maintains internal discipline.

• Plans and organizes the effective implementation of program with subordinate sworn and civilian personnel.

• Communicates and trains personnel on accreditation process.

• Attends commander’s meeting to communicate progress and updates of the accreditation process.

• Attends division and other agency meetings as requested.

• Ensures deadlines are met. • Performs other duties as assigned.

Police Lieutenant

Hawaii Police Department
Police Communications, Dispatch, Hilo, Hawaii
09.2012 - 06.2013

Dispatch:

• Supervises the communications dispatch operations.

• Oversees 911 and other Emergency Dispatching Programs.

• Ensures the proper handling and proper referrals of calls for service.

• Analyzes existing methods and procedures and recommends policy and operational changes.

• Assigns, trains, and evaluates the performance of subordinates; maintains internal discipline.

• Performs or assists in other administrative, budgetary, and personnel management assignments.

• Meets with subordinate supervisors to discuss problems and to advise and guide them in their disposition.

• Assists in the conduct of internal personnel investigations.

• Attends committee meetings and other meetings as requested.

• Enforces departmental regulations.

• Performs other duties as assigned.

Police Lieutenant

Hawaii Police Department
Administration, Training Section, Hilo, Hawaii
09.2012 - 06.2013
  • Supervised daily operations to ensure compliance with departmental policies and public safety standards.
  • Coordinated training programs for officers, enhancing team performance and operational readiness.
  • Developed crime prevention strategies, improving community engagement and reducing incident rates.
  • Analyzed crime data trends to inform resource allocation and strategic planning initiatives.
  • Conducted regular performance evaluations, fostering professional development among subordinate staff members.
  • Delivered staff training on combat readiness strategies while working to enhance morale and support overall welfare.
  • Oversaw budgeting processes for the department, ensuring fiscal responsibility while maintaining necessary resources for operations.
  • Led law enforcement and diplomatic security training on weapons, deadly force, and classified materials handling.
  • Improved officer performance by conducting regular evaluations and providing constructive feedback.

Education

High School Diploma -

Santana High School
Santee, California

Graduation Certificate -

FBI National Academy
Quantico, VA

DRE Certification -

Drug Recognition Expert Training
Honolulu, HI

DRE Instructor Certification -

DRE Instructor Certification
Honolulu, HI

Arrest Control Techniques Instructor - ACT Instructor Training

Hawaii Police Academy
Hilo, HI

CNT Certification -

FBI Crisis Negotiator Course
Honolulu, Hi

Reid Interview And Interrogation Certification -

Reid Interview And Interrogation
Hilo, Hi

Vexor Spray Instructor -

Vexor Spray Instructor Training
Hilo, HI

Koga Level 3 Instructor Certification -

Koga Baton Instructor Training
Hilo, Hi

Level 1 ACT Instructor -

Koga Arrest Control Techniques Training
Bakersfield, CA

Instructor Development Course -

FBI Instructor Development Course
Honolulu, HI

Incident Commander Certification Level 1 -

National Tactical Officers Association
Greeley, CO

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Relationship building
  • Problem-solving
  • Workload management
  • Administrative duties

Affiliations

FBI National Academy Associate

National Tactical Officers Association

Certification

See attachment for full training details

Timeline

Assistant Police Chief

Hawaii Police Department
02.2022 - Current

Acting Assistant Police Chief

Hawaii Police Department
11.2021 - 02.2022

Police Major

Hawaii Police Department
03.2020 - 12.2021

Police Captain

Hawaii Police Department
01.2019 - 03.2020

Police Captain

Hawaii Police Department
03.2017 - 08.2018

Police Captain

Hawaii Police Department
03.2017 - 08.2018

Police Lieutenant

Hawaii Police Department
06.2013 - 03.2017

Police Lieutenant

Hawaii Police Department
09.2012 - 06.2013

Police Lieutenant

Hawaii Police Department
09.2012 - 06.2013

High School Diploma -

Santana High School

Graduation Certificate -

FBI National Academy

DRE Certification -

Drug Recognition Expert Training

DRE Instructor Certification -

DRE Instructor Certification

Arrest Control Techniques Instructor - ACT Instructor Training

Hawaii Police Academy

CNT Certification -

FBI Crisis Negotiator Course

Reid Interview And Interrogation Certification -

Reid Interview And Interrogation

Vexor Spray Instructor -

Vexor Spray Instructor Training

Koga Level 3 Instructor Certification -

Koga Baton Instructor Training

Level 1 ACT Instructor -

Koga Arrest Control Techniques Training

Instructor Development Course -

FBI Instructor Development Course

Incident Commander Certification Level 1 -

National Tactical Officers Association
Kenneth Quiocho