Service-oriented Floor Manager offering significant retail background in team management and customer relations. Knowledgeable about best practices and strategies for optimizing sales, merchandising and service approaches. Talent for improving team knowledge and cohesion with regular mentoring and effective training.
Work History
Floor Manager
3 Years 9 Months
Allsaints | 11.2022 - Current
Manage daily operations of store to ensure smooth functioning.
Optimize performance by tracking and analyzing KPIs.
Train new team members in store policies, procedures, and customer service techniques.
Hybrid Stock Associate
1 Year 9 Months
Golden Goose | 11.2024 - 08.2026
Accepted, back stocked and organized shipment.
Handled any and all end of season and store to store transfers.
Executed inventory management processes to ensure accurate stock levels and timely replenishment.
Organized and maintained merchandise displays for optimal customer accessibility and product visibility.
Supported the sales floor during high volume hours or if everything operationally was completed.
Race Director
7 Months
Cool Events | 03.2022 - 10.2022
Managed budgets for equipment, permitting, and travel expenses related to team activities.
Conducted regular staff meetings to discuss updates, shared best practices, and addressed any issues within the event.
Checked equipment regularly for damages and coordinated repairs.
Maintained relationships with internal and external partners such as venue contacts and vendors