KENNETH RIESZ
Sales Leader & Financial Advisor
Dallas
Summary
Experienced with managing automotive accounts and fostering client relationships to drive business growth. Utilizes negotiation skills and strategic market analysis to meet and exceed client expectations. Track record of enhancing customer satisfaction and loyalty through effective problem-solving and communication.
Overview
14
14
years of professional experience
1
1
Certification
1
1
Language
Work History
Mortgage Loan Officer
Zillow Home Loans
03.2025 - Current
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Developed strong partnerships with local real estate agents to generate consistent referral sources for mortgages.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
Mortgage Loan Originator
Swift Mortgage
04.2024 - Current
- Negotiated loan terms with borrowers to provide favorable rates and loan structures
- Provided loan applicants with a clear understanding of loan terms and conditions, resulting in a X% satisfaction rating
- Manager customer loan portfolios, ensuring timely payments and tracking loan performance
- Developed and maintained relationships with mortgage brokers and other referral sources to increase loan volume
- NMLS # 2602266
National Sales Manager
CarOffer
09.2021 - 04.2024
- Developed and maintained a CRM system to track customer data and sales performance
- Analyzed competitor trends and market data to identify opportunities for growth
- Coached and mentored sales representatives to improve performance
- Built strong relationships with key customers and stakeholders, resulting in repeat business and referrals
- Conducted market research and analyses to identify new business opportunities and trends
- Conducted regular customer reviews and follow-ups to ensure customer satisfaction and identify areas for improvement
Trade Advisor
CarOffer
01.2021 - 09.2021
- Planned and organized trade shows and conferences that resulted in new business leads and opportunities
- Mentored and served as an advisor to student organizations, helping them to develop leadership skills and build successful outreach programs
- Identified and closed new opportunities by attending trade shows, networking events, and other industry conferences
- Participated in trade shows and events to promote products and services, resulting in increased sales
- Coordinated with multiple trade partners to ensure that all construction activities were completed in a safe and efficient manner
Hearing instrument specialist
Livingston Hearing
09.2018 - 12.2020
- Educated patients and their families on hearing loss and hearing aid use
- Assessed the hearing abilities of newborns and provided hearing screenings for school-age children
- Utilized computer software to program and adjust hearing aids
- Conducted research to evaluate and recommend hearing aid products
- Provided counseling and emotional support to patients and families facing hearing loss
- Customized hearing aids to fit the individual needs of patients
General Sales Manager
Auto Web Expo
01.2018 - 09.2019
- Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 15%
- Developed and implemented sales training programs that improved sales skills and resulted in a X% increase in sales effectiveness
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales
- Achieved sales goals consistently over a period of X months, resulting in a promotion to sales manager
Used Car Director
Sign It Drive It
01.2016 - 12.2017
- Analyzed trade-in vehicle evaluations prior to sales agreements.
- Directed advertising and promotional campaigns with 300% return on investment, resulting in $295000in profits.
- Enhanced dealership reputation through consistent emphasis on ethical business practices and transparent communication with customers during transactions.
- Established rigorous vehicle inspection processes to ensure quality and reliability of pre-owned inventory.
- Implemented comprehensive training programs for sales staff to improve product knowledge and sales techniques.
- Built a high-performing sales team through effective recruitment, training, and performance management strategies.
Finance Manager/Sales Manager
Texas Nissan Of Grapevine
12.2011 - 01.2016
- Developed and implemented effective policies and procedures for HR, finance, and other administrative functions
- Created reports and documents as requested by the office manager
- Researched and wrote articles on a variety of topics, including lifestyle, business, technology, and finance
- Collaborated with accounting and finance teams to create monthly and quarterly financial reports
- Led the finance team to successfully complete all financial audits with no discrepancies
Education
High School Diploma -
University of North Texas
05-2008
Skills
- Results-focused individual
- Proficient in financial modeling
- Long-term planning expertise
- Results-driven
- Client engagement strategies
- Financial analysis
- Production leadership
- Client relationship building
LINKS
https://www.linkedin.com/in/ken-riesz/
Accomplishments
- Supervised team of 9-15 staff members. Maintaining the smallest team possible but leading in sales usually generating over $5-10 million in revenue for the company.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Developed prospects for new loans by conducting 50-100 weekly cold calls.
- Repeatedly commended by superiors for excellent customer service.
Certification
Texas Mortgage Originators License
Timeline
Mortgage Loan Officer
Zillow Home Loans
03.2025 - Current
Mortgage Loan Originator
Swift Mortgage
04.2024 - Current
National Sales Manager
CarOffer
09.2021 - 04.2024
Trade Advisor
CarOffer
01.2021 - 09.2021
Hearing instrument specialist
Livingston Hearing
09.2018 - 12.2020
General Sales Manager
Auto Web Expo
01.2018 - 09.2019
Used Car Director
Sign It Drive It
01.2016 - 12.2017
Finance Manager/Sales Manager
Texas Nissan Of Grapevine
12.2011 - 01.2016
High School Diploma -
University of North Texas
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