Kevin Hardin
Chandler,AZ
Summary
Dynamic Mortgage Loan Officer with a proven track record , excelling in residential mortgage origination and client-focused sales. Recognized for achieving top producer status, I leverage my understanding of lending regulations, law and real estate to enhance customer satisfaction and drive results in a competitive market.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
Loandepot
06.2025 - Current
- Received inbound calls from call center for borrower looking for mortgage solutions
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Evaluated credit reports to determine borrower eligibility for loan products.
- Collaborated with processing team to ensure timely loan approvals and closings.
- Educated clients on mortgage options and financial products available.
Mortgage Loan Officer
GoodLeap
06.2022 - 06.2025
- Received inbound calls from existing home improvement loan customers to convert into a mortgage.
- Assisted clients in gathering necessary documentation for mortgage applications.
- Maintained up-to-date knowledge of industry regulations and compliance standards.
- Utilized customer relationship management tools to track client interactions and follow-ups.
- Responded promptly to client inquiries, enhancing overall customer satisfaction.
Mortgage Loan Officer
Nationstar Mortgage DBA Mr. Cooper
10.2020 - 06.2022
- Received inbound calls from existing mortgage customers to lower their rate or create savings
- Assisted clients in gathering necessary documentation for mortgage applications.
- Developed rapport with clients, facilitating trust and confidence in the lending process.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Achieved Top Producer for 18 months running
Mortgage Loan Officer
Bank of America
08.2017 - 02.2020
- Assisted Digital customers of Bank of America with purchase mortgage options.
- Assisted clients in gathering necessary documentation for mortgage applications.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Specialized Mortgage Paralegal
Mortgage Mediation Group
10.2008 - 06.2017
- Oversaw Mortgage Mediation legal practice during mortgage crisis.
- Conducted legal research to support mortgage mediation, short sale, loan modification and foreclosure processes and case preparation.
- Drafted and reviewed legal documents, ensuring compliance with relevant regulations and guidelines.
- Managed case files, maintaining organization for efficient access and retrieval of information.
- Collaborated with attorneys to develop strategies for client representation during each client engagement.
CEO
IMI Group, LLC
10.2004 - 10.2008
- Led strategic initiatives and strategy to form a mortgage banking company lending to North Americans purchasing resort/vacation property in the restricted zones of Mexico and Caribbean
- Fostered a culture of innovation, driving new product development and market expansion.
- Cultivated strategic partnerships to leverage resources and expand service offerings in competitive markets.
- Raised over $500 Million in cash and credit lines to fund operations
President of Operations
Alpine Mortgage
12.1999 - 10.2004
- Converted a mortgage broker to direct mortgage lender.
- Obtained over $80M in warehouse lines to fund production.
- Responsible for over $1.5B in mortgage originations.
- Streamlined operational processes to enhance efficiency across all departments.
- Developed strategic initiatives that improved customer satisfaction and retention rates.
- Led cross-functional teams to implement technology solutions for better workflow management.
- Oversaw compliance with regulatory standards, ensuring risk mitigation in operations.
Education
J.D. - Law
Purdue Global Law School
Los Angeles, CABachelor of Science -
New Mexico State University
Las Cruces, NMSkills
- Results driven
- Client-focused sales
- Residential mortgage origination
- Understanding mortgage lending regulations
Accomplishments
- Led a company of 3000 employees.
- Have been employed at every level of a mortgage company from disclosure clerk to CEO
Certification
Certified Mortgage Banker, Mortgage Bankers Association since 2003
Juris Doctor 2013
Certified Mortgage Consultant, National Association of Mortgage Banker since 2001
Languages
English
Native or Bilingual
Timeline
Mortgage Loan Officer
Loandepot
06.2025 - Current
Mortgage Loan Officer
GoodLeap
06.2022 - 06.2025
Mortgage Loan Officer
Nationstar Mortgage DBA Mr. Cooper
10.2020 - 06.2022
Mortgage Loan Officer
Bank of America
08.2017 - 02.2020
Specialized Mortgage Paralegal
Mortgage Mediation Group
10.2008 - 06.2017
CEO
IMI Group, LLC
10.2004 - 10.2008
President of Operations
Alpine Mortgage
12.1999 - 10.2004
J.D. - Law
Purdue Global Law School
Bachelor of Science -
New Mexico State University