Kenneth Rogers
Flint,MI
Summary
Proven professional with extensive experience in facilities maintenance and client support, notably at M&S Cleaning and the Federal Bureau Of Prisons. Expert in cleaning expertise and fostering client empowerment, significantly enhancing workplace environments and client satisfaction. Skilled in custodial machine operation and demonstrating exceptional customer service focus.
Overview
13
13
years of professional experience
Work History
Janitor
M&S Cleaning
08.2016 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Counselor
Federal Bureau Of Prisons
02.2012 - 08.2015
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
Education
Ged -
Mott Adult High School
Flint, MI01.1996
Skills
- Cleaning Expertise
- Restroom Care
- Customer service-focused
- Mopping Techniques
- Window Washing
- Facilities Maintenance
- Recycling knowledge
- Dusting proficiency
- Chemical Handling
- Custodial machine operation
Additional Information
I’m a hard worker who loves to challenge myself and have no problem learning new skills.
Timeline
Janitor
M&S Cleaning
08.2016 - Current
Counselor
Federal Bureau Of Prisons
02.2012 - 08.2015
Ged -
Mott Adult High School
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