Kenneth Roldos
St. Cloud,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Floor Associate
Home Depot
St. Cloud, Florida
05.2022 - Current
- Adhered to all safety regulations when handling products and equipment.
- Received shipments of new merchandise and distributed items to appropriate locations.
- Performed inventory counts on a regular basis to ensure accuracy of stock levels.
- Greeted customers and answered their questions about product availability, prices, and use.
- Cleaned work areas regularly including sweeping floors and emptying trash bins.
- Provided assistance to other departments when needed.
- Stocked shelves with merchandise according to company guidelines.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Operated machinery such as pallet jacks or forklifts in accordance with safety protocols.
- Contributed to team effort by accomplishing related results as needed.
- Assisted with unloading trucks when necessary.
- Maintained high standards of customer service during all interactions.
- Assisted customers with locating merchandise in the store.
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Administration Assistant
Malpica home improvements
St. Cloud, FL
02.2021 - 11.2021
- Performed data entry tasks accurately within specified timeframes.
- Answered incoming calls in a professional manner.
- Provided administrative support to executive staff, including scheduling meetings and managing calendars.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Updated contact lists regularly with current information.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Assisted with the preparation of reports, presentations and spreadsheets.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Scheduled appointments for department personnel as needed.
- Organized and maintained files, including electronic records.
- Processed financial documents, contracts, expense reports and invoices.
Host/Busser
Miller's Ale House
Kissimmee, Florida
05.2018 - 02.2019
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Provided customers with accurate wait times and monitored waiting list.
- Inspected dining areas for any damages or defects.
- Served as point-of-contact for resolving guest complaints or special requests.
- Provided excellent customer service by anticipating customer needs.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Processed payments from customers using a POS system.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Contributed to team efforts by accomplishing related tasks as needed.
- Managed incoming calls during busy shifts.
- Performed light administrative duties such as filing documents and taking messages.
- Greeted guests upon arrival and provided them with menus.
Education
High School Diploma -
Gateway High School
Kissimmee, FL05-2019
Skills
- Returns and exchanges
- Store maintenance
- Merchandising Strategies
- Shelf Stocking
- Workplace Safety
- Customer Engagement
- Excellent work ethic
- Materials Handling
- Deadline Management
- Task Delegation
- Confident and positive attitude
- Work Order Interpretation
- Strong organization skills
- Reliable and consistent
- Attentive to detail
- Exceptional written and verbal communication skills
- Teamwork and Collaboration
- Reliability and Adaptability
Timeline
Floor Associate
Home Depot
05.2022 - Current
Administration Assistant
Malpica home improvements
02.2021 - 11.2021
Host/Busser
Miller's Ale House
05.2018 - 02.2019
High School Diploma -
Gateway High School