kenneth ross
IT
Phoenix,AZ
Summary
Energetic and tech-savvy individual with penchant for problem-solving and collaborative spirit. Well-versed in programming languages and network fundamentals, offering practical skills in troubleshooting and software installation. Committed to leveraging these abilities to drive impactful results within dynamic team. A tech enthusiast proficient in computer technology, networking, and engineering. Wanting to utilize and enhance my skillset.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Intern
Gordon Cooper Technology Center
05.2024 - Current
- Organized storage room and managed device tracking with asset tags.
- Troubleshoot software and hardware issues.
- Safely erased data from over 300 devices, including Chromebooks and iPads.
- Set up 100+ Smartboards and updated Macs, iPads, and laptops.
IT Intern
Stokes Computers
10.2024 - 12.2024
- Repaired and troubleshooted PCs, laptops and Chromebooks
- Assisted teachers by resolving technical issues with device and software
- Ran and terminated network cables for efficient system setup and connectivity
- Installed and configured security cameras and wireless access points.
Engineering Illustrator
GOFF INC.
02.2024 - 10.2024
- Created and managed equipment manuals, and its documents
- Documented machines
- Assisted engineering team on change request (C.A.R.E/ ECR form)
- Customer service
Education
High School Diploma -
Seminole High School
Seminole, OK05.2024
Computer Technology and Networking -
Gordon Cooper Technology Center
Shawnee, OK05.2024
Skills
- Computer hardware/software
- Cisco networking academy
- Workplace safety
- Windows operating systems
- Network cabling
- Advanced personal computer
- Window server
- Network and Internet server setup
- Cybersecurity
- Strong communication skills
- Hardware installation
- Mobile application development
- Team collaboration
- IT support experience
- Critical thinking capacity
Awards
- WorkKeys Certification
- CPR Certification
- Qualified for Semi-Finals in cyberpatriot
- Placed 8th at BPA State for Computer Security
- Currently pursuing A+, Network Pro, Security Pro, Cisco Routing and Switching
Certification
- Certified computer tech/networking Gordon cooper graduated 2024
Timeline
IT Intern
Stokes Computers
10.2024 - 12.2024
IT Intern
Gordon Cooper Technology Center
05.2024 - Current
Engineering Illustrator
GOFF INC.
02.2024 - 10.2024
Computer Technology and Networking -
Gordon Cooper Technology Center
High School Diploma -
Seminole High School
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