Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
20
20
years of professional experience
Work History
Customer Services Representative
STARTEK
05.2020 - Current
Proving general support information pertaining to Coved 19 settlements, Answer inbound calls, Provide customers with detailed information pertaining to stimulus checks, Identifying customers' needs, clarify information, research every issue and providing solutions, Managing large amounts of inbound and outbound calls in a timely manner
Teacher's Assistant
Olla's Academy
09.2018 - Current
Educating youth on proficient technology skills (Grades K-12), Generally computer functions, URL'S & Web Browsing safely, Sending and receiving Emails, Beginners coding
Warehouse Associate
Accurate
09.2015 - 02.2019
Sorting, Order picker, Wrapping, Auditing, Palletizing, Lumping, Pallet jack operator, Forklift operator
Carpenter
C.D. & Associates, LLC
03.2013 - 06.2015
Millwork, Custom Fabrication, Sandblasting, Painting, Installation, Forklift Operator, Maintain industry