Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Ruggs

Dallas,TX

Summary

Efficient Healthcare Billing Specialist known for high productivity and ability to complete tasks swiftly. Possess specialized skills in medical coding, claim processing, and compliance monitoring which significantly contribute to smooth billing operations. Excel in problem-solving, communication, and time management, ensuring seamless workflow and positive outcomes in all billing activities.

Overview

9
9
years of professional experience

Work History

G and Support Specialists

Baylor Scott & White
Dallas, TX
01.2022 - Current
  • Answered customer inquiries regarding billings, payments, and account status.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Maintained a working knowledge of CPT and HCPCS codes, ICD-10 codes, modifiers, fee schedules, and insurance plans.
  • Contacted customers via mail, email, and phone to discuss and negotiate payment of outstanding medical bill accounts.
  • Processed Medicare billing accurately and efficiently.

CSR

Quest Diagnostics
Houston , TX
02.2020 - 03.2022
  • Handled customer inquiries and complaints promptly.
  • Accurately coded diagnostics and prepared billing statements for patients.
  • Managed all payment processing, invoicing, and collections tasks.
  • Utilized EMR and EHR systems for efficient billing processes.
  • Filed appeals directly with Medicare, ensuring compliance with regulatory requirements.
  • Verified patient data entry for accuracy and completeness.
  • Responded to emails and phone calls professionally, ensuring customer satisfaction.

Healthcare Billing Specialist

LabCorp
Houston , TX
10.2015 - 02.2020
  • Validated insurance data to support accurate claim submissions and minimize errors.
  • Achieved daily and weekly goals in a fast-paced, production-driven environment.
  • Researched and corrected missing or inaccurate billing information.
  • Resolved billing defects by communicating with clients and patients through phone calls.
  • Input details into accounts and tracked payments.
  • Submitted claims to insurance companies.

Education

GED -

Bishop State Community College
Mobile, AL
10-2013

Skills

  • ICD-10 proficiency
  • Patient billing
  • HIPAA compliance
  • Claim submission
  • Data entry
  • Microsoft Word
  • Insurance verification
  • Electronic health record software

Timeline

G and Support Specialists

Baylor Scott & White
01.2022 - Current

CSR

Quest Diagnostics
02.2020 - 03.2022

Healthcare Billing Specialist

LabCorp
10.2015 - 02.2020

GED -

Bishop State Community College

Similar Profiles

  • Grace E. Godley

    Grace E. GodleyGrace E. Godley

    Community Health Worker at Baylor Scott&White Quality Alliance, Baylor Scott&White HealthCommunity Health Worker at Baylor Scott&White Quality Alliance, Baylor Scott&White Health

  • Landon Carver, RN-BC

    Landon Carver, RN-BCLandon Carver, RN-BC

    Nurse Supervisor-Medical/Surgical Unit-(Colorectal and Emergency General Surgery) at Baylor University Medical Center-Baylor Scott & WhiteNurse Supervisor-Medical/Surgical Unit-(Colorectal and Emergency General Surgery) at Baylor University Medical Center-Baylor Scott & White

  • Olivia Monteon (Tovar)

    Olivia Monteon (Tovar)Olivia Monteon (Tovar)

    Registered Nurse, Oncology, Medical-Surgical at Baylor Scott & White Memorial HospitalRegistered Nurse, Oncology, Medical-Surgical at Baylor Scott & White Memorial Hospital

  • Jami Wagner

    Jami WagnerJami Wagner

    RMA at Baylor Scott & White Medical CenterRMA at Baylor Scott & White Medical Center

  • ASHLYN LIGHTFOOT

    ASHLYN LIGHTFOOTASHLYN LIGHTFOOT

    Complaint Processing Analyst at AbbVieComplaint Processing Analyst at AbbVie

CREATE PROFILE
Kenneth Ruggs