Summary
Overview
Work History
Education
Skills
Timeline
Generic

Summer Soria

Fontana,CA

Summary

Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.

Overview

3
3
years of professional experience

Work History

Product Support Specialist

American Security Products
2021.05 - 2024.04


  • Managed a high volume of support tickets, maintaining a consistent record of prompt resolution times.
  • Followed up with customers to verify resolution of reported issues and initiated product replacement for unresolved problems.
  • Performed troubleshooting and tested customer issues via phone, email, and remote assistance software.
  • Developed strong relationships with clients, resulting in increased trust and loyalty to the company''s products.
  • Conducted comprehensive product training sessions for both internal staff and external customers.

Education

Medical Billing And Coding

American Career College
Ontario, CA
10.2024

Skills

  • ICD-10 Proficiency
  • CPT coding knowledge
  • Medical record review
  • Medical terminology expertise
  • Insurance coding (ICD-9 and CPT)
  • Procedural Coding
  • Medical Coding Guidelines
  • Claims Processing
  • Organizational abilities
  • Revenue Cycle Management
  • Medical Abbreviations
  • Customer Service

Timeline

Product Support Specialist

American Security Products
2021.05 - 2024.04

Medical Billing And Coding

American Career College
Summer Soria