Kenneth R. Williamson Jr.
New York,NY
Overview
2026
2026
years of professional experience
Work History
Building supervisor
NYU BROOKLYN
New York, NY
03.2023 - Current
- Established comprehensive standards and work procedures, ensuring alignment with organizational goals through annual evaluations.
- Achieved operational efficiency by developing comprehensive work and staffing schedules. Streamlined areas of work to improve productivity. Enhanced team performance through strategic scheduling initiatives.
- Managed staffing processes, including orientation and development, for all supervisory and housekeeping roles to ensure high standards of service.
- Assessed facility conditions through regular inspections and delivered strategic recommendations for maintenance and upgrades.
- Reviewed and documented monthly progress towards goals, providing insights and recommendations for upcoming plans.
- Coordinated ongoing training sessions to ensure staff proficiency and professional growth.
- Engaged with staff and administration to streamline information flow across departments.
- Achieved seamless coordination of pest control, window cleaning, medical services, solid waste management, document destruction, and recycling programs. Enhanced service delivery through effective vendor management and streamlined communication processes. Improved operational outcomes by implementing best practices in service coordination.
Operations Manager
Harlem Hospital Center
New York, NY
2021 - 2023
- Streamlined operational workflows to enhance patient care delivery and resource allocation.
- Developed and implemented process improvements to increase efficiency within departmental operations.
- Led cross-functional teams to drive strategic initiatives, improving service quality and reducing delays.
- Establishes and annually reviews standards and work procedures for all staff.
- Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
- Assists in the hiring process; interview, hiring and training of new associates.
- Orients, develops, and supervises all supervisory/housekeeping staff.
- Conducts regular inspections and makes recommendations to the facility.
- Conducts monthly reporting of goals, accomplishments, and future plans.
- Provides staff education and continuous training.
- Communicates with staff, administration, and other departments.
- Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program.
- Mentored junior staff on best practices, fostering a culture of continuous learning and professional development.
Store Support Supervisor
Whole Foods
New York, NY
10.2018 - 04.2021
- Provides exceptional customer service to customers during shopping experience.
- Assists customers with checking out by utilizing cash register and credit/debit card machine.
- Assists with problem solving and addressing customer needs and concerns.
- Participates in training new team members.
Shift Manager
Duane Reade
New York, NY
03.2014 - 08.2018
- Lead a team of at least 3 or more team members during overnight shift.
- Managed sales floor in an organized and customer friendly fashion.
- Organized merchandise and stock.
- Prepared, dispensed, distributed and administered medications under the direct supervision of the pharmacist.
- Responsible for the collections, organization, and elevation of patient information.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Responded to customer questions and requests in a prompt and efficient manner.
- Completed all cleaning, stocking and organizing of tasks in assigned sales area.
Education
High School Diploma - undefined
Marta Valle High School
01.2015
Skills
- Building maintenance
- Maintaining equipment
- Budgeting and forecasting
- Work order management
Timeline
Building supervisor
NYU BROOKLYN
03.2023 - Current
Store Support Supervisor
Whole Foods
10.2018 - 04.2021
Shift Manager
Duane Reade
03.2014 - 08.2018
High School Diploma - undefined
Marta Valle High School
Operations Manager
Harlem Hospital Center
2021 - 2023