Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Simmons

Richmond

Summary

Dynamic professional with a proven track record at Jimmy Johns Sandwich Shop, enhancing customer satisfaction and team productivity. Skilled in problem-solving and time management, I effectively mentored staff and streamlined operations. My attention to detail and reliable work habits ensure high-quality service in diverse environments.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Jimmy Johns Sandwich Shop
12.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Enhanced team productivity by streamlining operational processes.

Security Forces Member

USAF
05.2020 - 10.2022
  • Identified and reported suspicious activity to prevent security incidents.
  • Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
  • Investigated incidents and wrote detailed reports for superior review.

Lawn Care Technician

BNB Maintenence
05.2017 - 08.2018
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
  • Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.

Education

No Degree -

Macomb Community College
Macomb, MI
05-2026

High School Diploma -

Armada High School
Armada, MI
05-2018

Skills

  • Problem-solving
  • Time management
  • Reliable Work Habits
  • Residential landscaping
  • Attention to detail
  • Effective Use of Google Drive
  • Comfort in Diverse Weather Environments

Timeline

Assistant Manager

Jimmy Johns Sandwich Shop
12.2022 - Current

Security Forces Member

USAF
05.2020 - 10.2022

Lawn Care Technician

BNB Maintenence
05.2017 - 08.2018

No Degree -

Macomb Community College

High School Diploma -

Armada High School

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Kenneth Simmons