Kenneth Simmons
Richmond
Summary
Dynamic professional with a proven track record at Jimmy Johns Sandwich Shop, enhancing customer satisfaction and team productivity. Skilled in problem-solving and time management, I effectively mentored staff and streamlined operations. My attention to detail and reliable work habits ensure high-quality service in diverse environments.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Jimmy Johns Sandwich Shop
12.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enhanced team productivity by streamlining operational processes.
Security Forces Member
USAF
05.2020 - 10.2022
- Identified and reported suspicious activity to prevent security incidents.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Investigated incidents and wrote detailed reports for superior review.
Lawn Care Technician
BNB Maintenence
05.2017 - 08.2018
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
Education
No Degree -
Macomb Community College
Macomb, MI05-2026
High School Diploma -
Armada High School
Armada, MI05-2018
Skills
- Problem-solving
- Time management
- Reliable Work Habits
- Residential landscaping
- Attention to detail
- Effective Use of Google Drive
- Comfort in Diverse Weather Environments
Timeline
Assistant Manager
Jimmy Johns Sandwich Shop
12.2022 - Current
Security Forces Member
USAF
05.2020 - 10.2022
Lawn Care Technician
BNB Maintenence
05.2017 - 08.2018
No Degree -
Macomb Community College
High School Diploma -
Armada High School
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