Kenneth Simms
Franklin,NJ
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas.
Overview
49
49
years of professional experience
Work History
Retail Consultant
Navigate
Burlington, MA
03.1996 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Helped customers complete purchases, locate items.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments. Worked freight from stockrooms to sales floor.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
Manager
Jamesway Department Stores
Secaucus, NJ
06.1985 - 01.1996
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Approved regular payroll submissions for employees.
Assistant Manager
GC Murphy Company
McKeesport, PA
05.1973 - 06.1985
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Education
High School Diploma -
Ravenna High School
Ravenna, OH06.1975
Skills
- Safety and Cleanliness Standards
- Excellent Interpersonal Abilities
Timeline
Retail Consultant
Navigate
03.1996 - Current
Manager
Jamesway Department Stores
06.1985 - 01.1996
Assistant Manager
GC Murphy Company
05.1973 - 06.1985
High School Diploma -
Ravenna High School
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