KENNETH SMITH

• Led cross-functional teams to deliver IT projects on time and within scope.
• Developed project plans, schedules, and budgets to ensure alignment with organizational goals.
• Conducted risk assessments and implemented mitigation strategies for potential project challenges.
• Facilitated stakeholder meetings to gather requirements and provide project updates effectively.
• Utilized Agile methodologies to enhance project delivery processes and team collaboration.
• Monitored project progress using tools such as JIRA and Microsoft Project for reporting purposes.
• Trained junior team members on best practices in project management and software tools.
• Analyzed project outcomes to identify areas for continuous improvement in future initiatives.

Performed risk assessments for cox security system and partners.

• Worked with IT team members on systems automation and advancement initiatives.
• Analyzed market, technology and industry to keep current on trends.
• Gathered and documented requirements for projects.
• Reviewed product utilization processes and developed optimization strategies.
• Identified errors and performed root cause analysis to determine core issues.
• Assisted CISO with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements.

• Cut copper and aluminum electrical wire for approximately 80 orders per day from sizes 8 to 750.
• Operate heavy machines including cherry picker, reach lift, and truck mounted forklift.
• Process and cash out over 100 orders per week.
• Route 10 trucks per week throughout Georgia.
• Supervised employees, including scheduling, training and performance monitoring.

• Inspected and repaired roofs for commercial customers across the U.S.
• Including Chick-fil-A, Burger King, Popeyes, Bojangles, Hooters, Huddle House and Jack’s.
• Worked safely in extreme weather conditions.
• Skilled in applying Duro-Last and Thermoplastic Polyolefin roofing materials as well as using a hot air welding gun.

• Stocked and scanned over 500 parts for delivery per day.
• Operated forklift to move materials throughout warehouse.
• Cut, sealed, packaged and labeled over 1,500 products per week; stocked and stored finished product in correct bin.

• Supervised 5 associates in operations including stocking, unloading, zoning, and customer service.
• Operated forklift to load and unload 5 or more trucks and stack over 15 pallets per day.
• Approved over 70 merchandise claims per day.

• Processed over 500 merchandise claims per day.
• Received and unloaded trucks including hazardous materials.