Open To Work
Kenneth Sosa
Houston,TX
Summary
Knowledgeable with proven track record of leading technician teams in high-pressure environments. Demonstrated success in streamlining processes and improving team efficiency, resulting in enhanced operational performance. Displayed strong problem-solving abilities and effective communication skills in coordinating complex technical projects.
Overview
6
6
years of professional experience
Work History
Technician Team Leader
Honda Cars of Katy
Katy, TX
09.2022 - 03.2026
- Operated diagnostic equipment to troubleshoot and resolve mechanical issues efficiently.
- Conducted routine inspections and maintenance on vehicles to ensure optimal performance standards.
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Assisted in training new technicians, fostering skill development and knowledge transfer within the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
Maintenance Technician
Valvoline Instant Oil Change
09.2021 - 10.2022
- Conducted routine maintenance and inspections on service equipment to ensure optimal performance.
- Operated varied hand and power tools to complete repairs.
- Trained junior technicians on proper oil change procedures and best practices for customer service.
- Conducted oil changes and fluid checks, ensuring compliance with industry standards.
Merchandise Associate
The TJX Companies, Inc.
Conroe, TX
06.2020 - 06.2021
- Coordinated merchandise displays to enhance visual appeal and drive customer engagement.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and change distribution.
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Associate's degree - Automotive Engineering
Universal Technical Institute
Houston, TX06-2023
High school or equivalent -
Conroe High School
Conroe, TX05-2022
Skills
- Cashiering
- Retail Sales
- Maintenance
- Store Management Experience
- Mechanical Knowledge
- Cash Handling
- Assistant Manager Experience
- Pricing
- Oil Change
- Retail Management
- Merchandising
- Cleaning Experience
- Deadline management
- Customer service
- Problem-solving
- Works Well Under Pressure
- Customer interaction
- Power Tools and Equipment
- Relationship building
- Routine Inspections
- Production Assistance
- Cost control
- Health and safety regulations
- Installation and repair
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$50000/yr - $200000/yrTimeline
Technician Team Leader
Honda Cars of Katy
09.2022 - 03.2026
Maintenance Technician
Valvoline Instant Oil Change
09.2021 - 10.2022
Merchandise Associate
The TJX Companies, Inc.
06.2020 - 06.2021
Associate's degree - Automotive Engineering
Universal Technical Institute
High school or equivalent -
Conroe High School