Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
GameStop
Lebanon, PA
04.2024 - 07.2024
Developed strategies for improving the overall customer experience with games.
Resolved customer complaints in a professional manner while adhering to company policies.
Collaborated with developers to provide feedback on upcoming titles.
Monitored inventory levels of gaming supplies such as consoles, controllers.
Maintained records of sales, customer information, and other relevant data.
Janitor
Sanford Gray
Lebanon, PA
02.2022 - 07.2024
Clean windows, walls, ceilings, carpets and furniture in assigned areas.
Follow established safety procedures while operating machinery and using chemicals.
Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings.
Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
Clean and sanitize restrooms, sinks, countertops and other surface
Ensure compliance with health regulations regarding the use of hazardous materials.
Flagger
Dragonettie Brothers
Brooklyn, NY
02.2017 - 12.2020
Coordinated with other flaggers and law enforcement officials during large events or rush hour periods.
Set up temporary traffic control devices to alert motorists of upcoming construction areas.
Utilized radio communication systems effectively when communicating with other flaggers or supervisors.
Responded quickly to emergency situations by utilizing flagging techniques or diverting traffic away from the danger zone.
Maintained a positive attitude towards customers, co-workers and supervisors in stressful situations.
Adhered to all safety protocols including use of hard hats, reflective vests, gloves.
Bounty Hunter
Keith Hesterbey
Brooklyn, NY
04.2018 - 04.2020
Prepared reports detailing investigations and findings.
Monitored social media accounts associated with suspects to gain intelligence on their location or activity.
Conducted interviews with witnesses and victims to acquire additional information regarding cases.
Observed suspects to verify identities, activities, and whereabouts.
Transported detained individuals to designated correctional facilities or courts of jurisdiction.
Confirmed warrants issued by the court system for arrest of fugitives.