Results-driven Dynamics 365 Architect specializing in enterprise architecture design, application modernization, and microservices architecture. Proven ability to enhance performance and drive stakeholder communication through team-oriented requirements gathering and solution-based delivery schedules.
Work History
Dynamics 365 Architect
3 Years
MASA Global | 08.2023 - Current
Designed scalable architecture solutions aligning with business objectives and technical requirements using Azure, D365 Pipelines, and XRMToolKit propensities.
Collaborated with cross-functional teams to define system specifications and integration points for systems such as HubSpot, Majesco's ClaimVantage, and legacy internal systems.
Evaluated emerging technologies to enhance system performance and reliability such as integrated AI solutions, MS EasyPro for automated Quality Control, and Azure Event hub for managed external integrations.
Developed technical documentation for architecture designs, ensuring clarity for stakeholders.
Mentored junior architects on design principles and methodologies, fostering professional growth.
CRM Integration Specialist
4 Years 3 Months
Vision Group Holdings | 05.2019 - 08.2023
Developed and implemented data mapping strategies to ensure seamless system connectivity.
Led integration projects, aligning systems and processes to enhance operational efficiency.
Collaborated with cross-functional teams to troubleshoot integration issues and optimize workflows.
Designed training materials and conducted sessions for staff on new integration tools and processes.
Enhanced business operations by integrating disparate systems, such as CRM, ERP, and Home Grown applications.
Business Analyst for all Sales and Sales related Systems creating business requirements documents, functional requirements documents, use cases, and data models.
Strategic Planning, Process Design, Change Management Analysis and Project Implementation via:
Development of integration for Dynamics CRM using Scribe
Development and Administration of Coverall's CRM by Infor
Development and Administration of Coverall's SmartCatalog proposal system by Endeavor CPQ
Application and Architect of Kentico CMS for lead administration/campaign email workflow
Project development and management for system upgrades and integration of new systems
SQL DBO and administration of CRM databases
.Net development using C#, J#, Java, and VB in MS Visual Studio 2010, 2012 and 2015 Community
Webmaster and site developer for the Coverall.com website
Education
Master of Science - Information And Computer Systems
Keller Graduate School of Management | Fort Lauderdale, FL
Bachelor of Science - Computer And Information Systems
DeVry University | Fort Lauderdale, FL
Skills
Architecture design
Microservices architecture
API management
Data integration
Performance optimization
Data mapping
Application upgrades
Cloud security
Software development lifecycle
Stakeholder communication
Accomplishments
Collaborated with team of 60 in the development of Global Business divisions Dynamics Solution.
Managed and Trained a team of 20, both internal and offsite contractors, in managing Dynamics processes, pipelines, and flows.
Have integrated and transitioned 12 legacy systems into high performing, sales and service driven Dynamics platforms.
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Dynamics 365 Architect
MASA Global
08.2023 - CurrentRead More
CRM Integration Specialist
Vision Group Holdings
05.2019 - 08.2023Read More
Application Integration Specialist
Coverall Health-based Cleaning
01.2014 - 01.2019Read More
Keller Graduate School of Management
Master of Science from Information And Computer Systems
Read More
DeVry University
Bachelor of Science from Computer And Information Systems
Dynamics 365 Solution Architect | Senior Developer at Commercial Bank of QatarDynamics 365 Solution Architect | Senior Developer at Commercial Bank of Qatar