Extensive experience in Azure and Microsoft Dynamics 365 development and customization.
Proficient in designing, developing, and implementing cloud-based solutions on the Azure platform.
Strong knowledge of Microsoft Dynamics 365 CRM and its customization capabilities.
Skilled in integrating Dynamics 365 with other systems and platforms using Azure services and APIs.
Experience in developing plugins, workflows, and customizations to extend Dynamics 365 functionality.
Proficient in Azure services, such as Azure Functions, Logic Apps, Azure Service Bus, and Azure SQL Database.
Solid understanding of web development technologies, including HTML, CSS, JavaScript, and RESTful APIs.
Excellent problem-solving and analytical skills, with a strong attention to detail.
Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dynamics 365 Architect
Aerie Consulting (Extendrum Technologies)
Portland, OR
04.2023 - Current
Configured and customized Microsoft Dynamics CRM to meet specific business requirements, including entities, fields, forms, views, workflows, and business rules.
Developed and integrated CRM solutions with external applications and systems, utilizing APIs and web services for data exchange.
Led data migration projects, mapping and cleansing data from legacy systems into Microsoft Dynamics CRM, ensuring data integrity and accuracy.
Developed custom functionality using JavaScript, C#, and the Power Platform, including plugins, custom workflows, and custom web resources.
Participated in the full software development lifecycle, from requirements gathering and design to development, testing, and deployment.
Provided troubleshooting and support to CRM users, resolving technical issues, and ensuring smooth system operation.
Collaborated with cross-functional teams, including business analysts and project managers, to deliver CRM solutions on time and within budget.
Azure/Microsoft Dynamics 365 Developer
Zoetis (Infosys)
Parsippany-Troy Hills, NJ, NJ
01.2022 - 04.2023
Designed and developed cloud-based solutions on the Azure platform, leveraging various Azure services.
Customized and configured Microsoft Dynamics 365 CRM to meet client requirements.
Integrated Dynamics 365 with other systems and platforms using Azure services and APIs.
Developed and deployed plugins, workflows, and customizations to extend Dynamics 365 functionality.
Created and maintained Azure resources, including Azure Functions, Logic Apps, and Service Bus.
Implemented data migrations and data integrations between Dynamics 365 and external systems.
Collaborated with cross-functional teams to gather requirements and deliver high-quality solutions.
Conducted testing and quality assurance to ensure the functionality and performance of developed solutions.
Provided technical support and troubleshooting for Azure and Dynamics 365-related issues.
Created technical documentation, including design specifications and deployment guides.
Microsoft Dynamics 365 Developer
UBS Investment Bank (Infosys)
Weehawken, NJ
01.2021 - 12.2021
Developed and customized Microsoft Dynamics CRM solutions according to client requirements.
Configured CRM entities, forms, views, and workflows to streamline business processes.
Implemented custom plugins, JavaScript, and workflows to extend CRM functionality.
Integrated CRM with external systems, such as ERP and marketing automation platforms.
Collaborated with cross-functional teams to gather requirements and define CRM solutions.
Provided technical support and troubleshooting for CRM-related issues.
Conducted system testing and quality assurance to ensure high-quality CRM solutions.
Created and maintained technical documentation, including design specifications and user manuals.
Junior Microsoft CRM Developer - Co-Op
Extendrum Technologies
Newark, NJ
03.2017 - 12.2020
Assisted senior developers in customizing and implementing Microsoft Dynamics CRM solutions.
Participated in requirements gathering and solution design sessions.
Developed and maintained CRM reports and dashboards to track key performance indicators.
Conducted data migration and data cleansing activities for CRM implementations.
Collaborated with the testing team to ensure the functionality and quality of CRM solutions.
Assisted in user training and provided support during the CRM implementation process.
Provided support to clients in understanding and manipulating data to obtain value through SQL and ETL technical processes and visual analytics tools.
Microsoft CRM Developer - Intern
Extendrum Technologies
Portland, OR
09.2016 - 03.2017
Gained hands-on experience in Microsoft Dynamics CRM customization and configuration.
Assisted in data migration and data cleansing activities during CRM implementations.
Developed and maintained CRM reports and dashboards for data analysis.
Supported the CRM team in troubleshooting and resolving technical issues.
Participated in team meetings and contributed ideas for process improvement.
Assisted in user training and provided guidance on CRM best practices.
Education
Bachelor of Science - Computer Science
New Jersey Institute of Technology
Newark, NJ
05.2020
Skills
TECHNICAL EXPERTISE
Operating System Windows, Solaris, UNIX, LINUX, DOS
Hardware/Server Web server (IIS), TFS, MOSS/WSS server, Project server, Portfolio server, Crawling Server, Index Server, Query Server, Transaction (MTS) server, LDAP server, Database server/Linked server, Sidewinder, Local Director, Community Server, Analysis Server (OLAP)
Team Lead – US HR Operations at Pride Technologies Consulting (India) Pvt. Ltd.Team Lead – US HR Operations at Pride Technologies Consulting (India) Pvt. Ltd.