Kenneth Talvo

• Correlate support operations based on five national guard members to support the department of correction officers and sergeants in the orderly and safety operations of both the staff, and inmates
• Coordination’s with DOC officials in the placement of the soldiers in their ability to support the operations of the institution and facilitate as key role members during 1600-0000 shift hrs.
• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
• In support of DOC staff members in accountability, basic life support, and essentially the safety of the inmates in the Florida State Prison Institution
• The National Guard accounted support in positions of District 1 (NCO or Highest-Ranking Role), District 2, and Corridor E, Housing Dorm N, Housing Dorm O, AC Control, and Metal Detector
• My contribution as team leader is to elaborate the essence of understanding of all Rules and Regulations, and Procedures to all on duty soldiers as such, Florida State Statue 119.071.section
• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Subsection (a) tittle 1., Department of Corrections, "Rules of Conduct", Rule 33-208.002
• Florida State Prison Policy DC6-288, "Policy and Procedures" General Post Orders FSP 002 Sub guidance policies DOC602 039 "Key Control and locking Systems Procedure" and DOC602 006
• Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.

• Customer Service Operations Support working with Federal Emergency Management Agency (FEMA) and their Incident Management Assistance Team (IMAT)
• Directly worked in the Operations Center creating solutions by working with more than 100 transportation companies, and the logistics in ensuring the Food, Water and materials needed get to local and large corporations to support the state of Florida
• Ensuring logistical operations were in flow in the Shipping and Handling Department of the warehouse
• Ensured all transportation and Bill of Ladings, and Documents were correct with invoices and proper documentations were intact during any State of Emergency Operations
• Worked in several Hurricanes like, Mathew (2016), Irma (2017), Michael (2018), Dorian (2019)
• Federal State of Emergency, COVID-19
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.

• The automated logistical specialist supervises and performs management or stock record/warehouse functions pertaining to receipt, storage, distribution, and issue and maintains equipment records and parts
• Duties include, Establish and maintain stock records and other documents such as inventory, materiel control, accounting and supply report, maintain automated and manual accounting records, posts receipts and turn-ins and performs dues-ins and dues-outs accounting, Correct error and exception documents, Review and verify quantities received against bills of lading, contracts, purchase requests and shipping documents, Unload, unpack, visually inspect, count, segregate, palletize and store incoming supplies and equipment, Maintain stock locator system and administer document control procedures, Repair and construct fiberboard or wooden containers

• In Support of United States Customs and Border Protection Support Agent, Florida Army National Guard, supported U.S CBP Agents in attending and patrolling New Mexico/El Paso Texas border following all CCIR and U.S Migrant Protection Protocols, and Reporting and Safety procedures in handling all Immigration mitigations and approach protocols of (DHS) Department of Homeland Security
• As NCO, Sergeant of the Guard, ensured all soldiers in support of the mission had all Personal Inspection Items to ensure efficiency and success of the mission
• Assured all soldiers were mentally, physically, and emotionally ready ensuring overall welfare of the soldiers

Basic Operations Support – Infrastructure – Management with well advised knowledge in specifics to Army in Europe regulations elaborated as such: Facilities management– developing progressive improvisations in ensuring military base standards uphold all foreign environmental, property/vehicle hazardous equipment, safety, training, DFAC conditions for all civilian and servicemembers staying on base are inherence to Army in Europe and Africa Safety Program Management AE Regulation 385-10 and in living Facility Utilization Management with adherence to AE Regulation 405-15 and Support Operations using LOGCAP Guidelines

• Including provisions and rules implemented by KBR and HS contracting and performance recognitions are well understood and completed by all departments of contracting and followed to stupendous articulation of contracted agreement of all KBR, HS, and European Command comply to prevent all current and future projects to finance deficiency and progression of the base
• Morale Welfare and Recreation (MWR) Program and facilities manager - Ensure logistical plans are well established and effectively communicated at all levels to mitigate negative effects of planning to provide resources in support of MWR in providing quality of life services for all Soldiers
• Services such as MWR and Gym Facilities are provided in good standing with accordance to Family AE 215-1
• Range/Training Liaison – acted as head coordinator for Drawsko Pomorskie, Poland in support of all training exercises with both Host Nation (HN) coordination and 21st Theater Sustainment Command and subordinate regional support groups (RSG) and company exercises following all authorizations and limitations provided by Training Support guidance of AE Regulations 350 – 220
• Motor Pool/Environmental Safety Officer – Establish all safety precautions in and around all areas of the base to include parking safety, HN supply deliveries, military exercise convoy movement entrance and exit procedures following all AE 55 – 1, 58 – 1, and AR 750 – 1 rules and regulations

• Represented United States Flag to honored families of deceased military brothers and sisters in all public and national cemeteries in South Florida Region
• Held military honors presenting the National Anthem, Flag Fold, and Seven Guard 21 Gun Salute
• Held National Honorary Ceremonies like Stoneman Douglass High School Army Honorary ARJROTC Cadet Peter Wang, Alaina Petty, and Martin Duque on February 20, 2018
• Represented to 30+ Veterans in MIAP (Missing In America Project)

• Offer customer service to people with attention to need of taking customer food orders, facilitating drink orders between the customers and the bar, suggest menu items to customers
• As a food server and waitress, must have the ability to memorize menus to give expert knowledge in their menu to emphasize customer service satisfactory
• Have a certain personality and characteristics like high end standards of work ethic and enthusiasm to generate a safe and friendly environment for all customers

• Company Overview: A Fortune 400 company working with AT&T
• Became one of the highest selling Sales Representative with the promotion in as little as two weeks
• Maintained a high level of customer service satisfactory with 99% total satisfactory with products sold with only 1 return and an estimate of $12,000 in AT&T Products
• Trained newly incoming sales representatives, company and personal techniques to increase income flow and professional development
• A Fortune 400 company working with AT&T

• Make new reservation, changes and cancellation, for any future or current guest arriving at any of the seven resorts manage by Island One
• Responsible for handling inbound call for non-owners and owners, handle all fix and float owners’ inquiries, process confirmation documents and sending out in a timely manner
• Provide timely response through all channels of communication with internal and external guests
• And supporting and implementing initiatives that support reaching and exceeding company objectives
• Ensured accurate client information was entered into the reservation system quickly and error-free, reducing data-entry mistakes.
• Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
• Managed high call volumes while maintaining a professional demeanor and accurate recordkeeping.

• Performs variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget, and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling, and reviewing information; develops and maintains databases and spreadsheets
• To include essential duties and responsibilities with such, ability to research information, and assemble data, prepare statistical and narrative reports, promotional materials, develop forms with database with spreadsheets
• Administrative personal must have the ability to resolve difficult or sensitive customer service inquiries or problems
• Prepare and process administrative documents, to include personal actions, requisitions, and contracts; prepare documents for personal, and purchasing
• Aid in administering and coordinating dedicated events

• Executed high quality control presentation of food orders to ensure high satisfactory of customers
• Made sure servers were getting fast but correct orders to customers on a timely matter especially making split second decisions on stressful situations serving over 200 pleased customers a day
• Reorganized kitchen to make food production efficient by securing food inventory and strategic placement for all staff members easier to meet customer demands
• Help servers and server assistance obtain a cleanliness, and fun environment/high-energy impressions
• Following all OSHA safety environment procedures and policies at hand

• Provided knowledge in Logistics, Inventory control, Material Coordination in accordance with receiving, tracking, product flow, and sustainment of arcade machine materials
• Knowledgeable in various departments of warehouse functions especially with arcade materials conducting parts, technical building, material building, and operations of arcade mechanism
• Had the ability to operate all lifting equipment for material handling
• Proficient in working with inventory systems and performing related documentation like department inventory materials, and technician orders of parts
• Constructed 4 strategies to supervisors and general managers to increase product flow in a smaller period

• Company Overview: GCSS-Army is the tactical unit/installation logistic and financial system for the U.S
• Army
• GCSS-Army is an Enterprise Resource Planning (ERP) solution that will track supplies, spare parts and organizational equipment
• GCSS-Army is an Enterprise Resource Planning (ERP) solution that will track supplies, spare parts and organizational equipment
• It will track unit maintenance, total cost of ownership and other financial transactions related to logistics for all Army units
• This modernized application will subsume outdated Standard Army Management Information Systems (STAMIS) that are not financially compliant and integrate about 40,000 local supply and logistics databases into a single, enterprise-wide authoritative system
• When fully deployed, GCSS-Army will affect every supply room, motor pool, direct support repair shop, warehouse, DOL and property book office in the Army, improving efficiency and visibility
• The system utilizes web-based capability to provide users access to information and exchange operational data related to tactical maintenance, materiel management, property accountability, tactical financials and other related sustainment functional areas
• GCSS-Army integrates tactical logistics enterprise information for leaders and decision-makers to provide a single maneuver sustainment picture to manage combat power
• GCSS-Army is the tactical unit/installation logistic and financial system for the U.S
• Army
• GCSS-Army is an Enterprise Resource Planning (ERP) solution that will track supplies, spare parts and organizational equipment

• Ensure a consistent flow of product to the sales floor at all times
• Handle and resolve daily customer service activities
• Obtain resolution to all customer originated product and service claims
• Recruit interview candidates for hire
• Schedule, supervise, trained and prepare new hires to provide excellent customer service according to company’s standards and policies
• Maintain highest levels of customer service and employee- customer relations
• Balance end of day transactions and prepare cash deposits

• Honoree of Daughters of the American Legion, 2014.
• Honoree of Kitty Hawk Honor Society est. 11 Feb 1978.
• Daughters of the American Legion Scholarship Recipient
• Ranked in Top 11% of class
• 3.9 GPA
• Professional Development: Microsoft Office Specialist, 2014.
• Professional Development: Quickbooks Certification, 2014.
• Professional Development: Accounting I & II
• Professional Development: Computer Engineering.