Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KENNETH TANNER

New Orleans,LA

Summary

Experienced in leading teams, providing luxury guest service, operating manual transmissions, and managing efficient parking logistics. Demonstrated track record of ensuring seamless operations, addressing guest concerns promptly, and cultivating lasting client relationships. Proficient in Spanish at an intermediate level. Holds a valid driver's license with a clean driving record.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Owner / Operator

Apex Motoworks LLC
04.2025 - Current
  • Specialized in motorcycle repair and sales.

Shop Manager

Take 5 Oil Change
12.2023 - 03.2025
  • Managed day-to-day operations of a high-volume quick lube shop, overseeing a team of 5–12 technicians across multiple service bays.
  • Hired, trained, and developed staff, resulting in a 40% increase in team productivity and a 25% reduction in turnover.
  • Implemented hands-on coaching and performance tracking, leading to consistent top-3 rankings in the district for speed, service quality, and upsell conversion.

Assistant Manager – Oil Services

Valvoline
01.2023 - 12.2023
  • Supervised and supported a team of 5–10 technicians, ensuring smooth operations and adherence to company procedures and safety standards.
    Assisted in onboarding and training new employees on technical services, customer engagement, and upselling techniques, improving team performance by 30%.
    Stepped in as acting manager during absences, maintaining full operational continuity with no decline in customer service or sales.

Site Manager – Valet Services

Sunshine Valet
01.2022 - 01.2023
  • Managed high-volume valet operations for hotel and event venues, including VIP check-ins and group events.
  • Supervised up to 15 valets per shift; created schedules, enforced uniform policy, and led daily safety briefings.
  • Maintained strong client relationships through regular meetings and quick resolution of service issues.
  • Ensured efficient traffic flow and customer satisfaction during peak hours.
  • Trained new hires on parking procedures, guest service standards, and proper vehicle handling.

Program Director

Sober Living America
01.2021 - 01.2022
  • Oversaw the successful discharge of 200+ patients annually, with follow-up data showing a 35% reduction in recidivism or readmission within six months.
  • Increased program participation and retention by 20% by incorporating peer-led groups, vocational training, and family involvement strategies.
  • Collaborated with external providers (courts, probation, social services) to ensure wraparound support, strengthening the continuity of care.

Foreman / Supervisor

A Better Way Movers
01.2017 - 01.2021
  • Supervised and coordinated daily operations for teams of up to 10 movers, consistently meeting or exceeding productivity goals.
  • Trained and mentored new crew members on safety procedures, proper lifting techniques, and company protocols, reducing on-the-job injuries by 35%.
  • Successfully led over 500 residential and commercial moves, including long-distance relocations, without major incidents or damage claims

Education

GED -

Gwinnett Technical College
06.2014

Skills

  • Valet Parking & Vehicle Handling
  • Customer Service Excellence
  • Manual & Automatic Transmission Operation
  • VIP Guest Service
  • Team Supervision & Scheduling
  • Hotel & Event Operations
  • Conflict Resolution
  • Safety & Compliance
  • Incident Management
  • Fluent in English
  • Intermediate Spanish

Certification

  • Executive Coaching Certification – Coach Training EDU – Tampa, FL | 2023-02
  • Welding Certification – Aviation Institute of Maintenance – Duluth, GA | 2014-12

Timeline

Owner / Operator

Apex Motoworks LLC
04.2025 - Current

Shop Manager

Take 5 Oil Change
12.2023 - 03.2025

Assistant Manager – Oil Services

Valvoline
01.2023 - 12.2023

Site Manager – Valet Services

Sunshine Valet
01.2022 - 01.2023

Program Director

Sober Living America
01.2021 - 01.2022

Foreman / Supervisor

A Better Way Movers
01.2017 - 01.2021

GED -

Gwinnett Technical College

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