Summary
Overview
Work History
Education
Skills
Timeline
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Kenneth Villafane

Summary

In training for Member Service with solid background as Teller, known for efficient transaction processing and excellent customer service, strong attention to detail and communication skills.

Overview

3
3
years of professional experience

Work History

Teller

Buffalo Metropolitan FCU
11.2023 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Developed comprehensive knowledge of credit union products, staying current on updates for informed recommendations to members.

Rite Aid Associate

Rite Aid
01.2022 - 10.2023


  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma - Hospitality

Buffalo School of Culinary Arts And Hospitality M.
06.2022

Skills

  • Exceptional customer service
  • Strong work ethic
  • Sales and Cross-selling
  • Corporate Policies
  • Spanish speaking
  • Reliable

Timeline

Teller

Buffalo Metropolitan FCU
11.2023 - Current

Rite Aid Associate

Rite Aid
01.2022 - 10.2023

High School Diploma - Hospitality

Buffalo School of Culinary Arts And Hospitality M.

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Kenneth Villafane