Dynamic leader with proven expertise in team management and sales coaching, honed at Party City and Woolworths. Excelled in motivating teams to exceed sales goals, leveraging strong problem-solving and reliability skills. Specializes in merchandise flow and performance management, ensuring operational excellence and superior customer service.
Oversee and merchandise entire store
Hiring and developing talent
Coaching team members to improve performance
Handled performance reviews with team members
Handled payroll
Scheduling
Cash handling
Freight processing
Leading sales meetings during peak selling seasons
Freight processing
Customer service, deescalate conflicts with customers in an empathic manner
Oversee and merchandise entire store
Hiring and developing talent
Coaching team members to improve performance
Handled performance reviews with team members
Handled payroll
Scheduling
Cash handling
Freight processing
Leading sales meetings during peak selling seasons
Freight processing
Customer service, deescalate conflicts with customers in an empathic manner