KENNETH WALLACE
Crestview,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Compassionate DVOP and Veterans Program Manager with over 7 years of experience coordinating community programs and allocating resources. Dedicated to excellent care through an empathetic approach. Thrives in team-based or independently motivated settings.
Overview
13
13
years of professional experience
Work History
Operations Management Consultant II/ Veterans Program Manager
Career Source Okaloosa Walton
Fort Walton Beach, FL
08.2022 - Current
- Reviews Disabled Veterans' Outreach Program (DVOP)/Local Veterans' Employment Representative (LVER) Grant and Career Center Veterans' Program administrative policies, procedures, guidelines and related directives to be implemented; evaluates impact on Career Center operations; identifies potential problems and recommends appropriate action
- Coordinates and provides guidance to internal and external staff related to the program operations, monitoring plans and implementation activities
- Provides Veterans Program information and guidance to management and Veterans team
- Maintains close communication with DEO Veterans Program administrators and Federal Department of Labor (DOL) Veterans Program Administrators and Career Source corporate management team
DEO Jobs and Benefits Supervisor/ Veterans Program Manager
Career Source Okaloosa Walton
Fort Walton Beach, FL
03.2022 - 08.2022
- Provided Veterans Program information and guidance to management and Veterans team
- Maintained close communication with DEO Veterans Program administrators and Federal Department of Labor (DOL) Veterans Program Administrators and Career Source corporate management team
- Provided resource information to the communities
- Maintained regular contact with community leaders of veterans’ programs to identify opportunities for partnerships and collaborations
- Established relationships and originates Memorandums of Understandings (MOU) and other agreements relating and pertaining to veterans’ services
- Negotiated and initiates contract modifications as necessary
- Ensured that performance is documented and addresses programmatic deficiencies
- Reviewed and monitored programmatic compliance with federal, state, and local statutes, regulations, and policies
Disabled Veterans Outreach Program Specialist
Career Source Okaloosa Walton
Fort Walton Beach, FL
06.2018 - 03.2022
- Performed career counseling for Veterans with significant barriers to employment (SBE)
- Created job development services for Veterans
- Referred Veterans to employment/training opportunities and assist Veterans with other workforce services (resume assistance, labor market information, job search workshops, one-stop career center orientation, etc.)
- Coordinated with Department of Veteran Affairs Vocational Rehabilitation and Employment counselors to provide case management assistance to VR&E (Chapter 31) special disabled Veterans and other Veterans with SBEs
- Provided outreach to local organizations such as but not limited to local colleges, technical training centers, apprenticeship programs, and community based (non-profit - including faith-based) to educate organizations serving Veterans
Employment Security Representative
Career Source Okaloosa Walton
Fort Walton Beach, FL
07.2016 - 06.2018
- Facilitated programmatic orientations to customer groups, providing accurate and complete information on employment and training opportunities and services available through all programs
- Counseled over 100 job seekers during employment search process, i.e Resume preparation, interview skills, etc
- Provided work search and placement assistance including referrals and follow-up to job seekers
- Advised and assist clients on filing, appealing, and claiming reemployment assistance
- Administered intensive counseling services to veterans with severe employment barriers
- Provided initial and comprehensive assessment services for customers including assessment of academic skills
- Screened Veterans for barriers to success, vocational interests, and vocational aptitudes to determine job related needs and provide referrals to appropriate services
- Performed data entry, maintenance of accurate files and required documentation for all programmatic activity in accordance with federal, state, and local guidelines and policy
VA Work Study
Career Source Okaloosa Walton
Fort Walton Beach, FL
05.2015 - 07.2016
- Prepared and maintained over 200 + records and case files, including documentation such as veterans’ clients' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence
- Developed rehabilitation plans that fit clients' aptitudes, education levels, physical abilities, and career goals
- Monitored and recorded over 95% of veteran clients progress to ensure that goals and objectives were met
- Conferred with clients to discuss their options and goals so that rehabilitation programs and plans for accessing needed veteran services were developed
- Maintained close contact with clients during job searches and placements and evaluated placement adequacy
Administrative Coordinator
Marton Technologies
Eglin AFB, Florida
04.2012 - 09.2014
- Provided administrative support for Detachment Explosive Ordnance Disposal (EOD)
- Maintained records of training activities, participant progress and program effectiveness
- Updated course documentation on a regular basis to ensure timely effectiveness
- Conducted research into new training for the detachment, educational and multimedia technologies
- Assisted the detachment S-3 OIC and medical personnel in devising MEDPROS (Medical Protection System) report to Brigade S-3 on a weekly basis
Education
Information Technology -
University of Phoenix
Tempe, AZ08.2018
Accomplishments
- Recorded 32 hires, second highest of 47 Florida DVOPs recording placement.
- Recipient of the State Veteran Incentive Award 2021 and 2022 Small Center – CareerSource Okaloosa Walton.
- Case Managed 85% of clients for the program year.
- Provided Individualized Career Services to 96% of clients.
Timeline
Operations Management Consultant II/ Veterans Program Manager
Career Source Okaloosa Walton
08.2022 - Current
DEO Jobs and Benefits Supervisor/ Veterans Program Manager
Career Source Okaloosa Walton
03.2022 - 08.2022
Disabled Veterans Outreach Program Specialist
Career Source Okaloosa Walton
06.2018 - 03.2022
Employment Security Representative
Career Source Okaloosa Walton
07.2016 - 06.2018
VA Work Study
Career Source Okaloosa Walton
05.2015 - 07.2016
Administrative Coordinator
Marton Technologies
04.2012 - 09.2014
Information Technology -
University of Phoenix
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