Kenneth Wheeler

Shop Foreman and Mechanic

Piedmont Truck Center

02.1995 - 06.2024

Used hand and power tools, equipment, and instruments accurately.
Oversaw maintenance and repair of shop equipment.
Trained and coached employees to improve performance and skills.
Verified safe and proper operation of wide range of power tools, equipment and instruments.
Directed daily operations of team of [Number] technicians and shop professionals.
Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
Increased shop efficiency by implementing streamlined processes and organizing work areas.
Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.
Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
Evaluated employee performance regularly, offering praise for accomplishments and guidance on areas needing improvement.
Supervised ongoing daily production phases.
Built relationships with customers and managed accounts to drive revenue and profit.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Repaired engine and transmission components to rebuild engine and enhance vitality.
Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.