Kenneth White
West Chester,PA
Summary
Dynamic leader with proven expertise in team supervision, safety awareness, and knowledge of finances, honed at West Chester University and Panera Bread. Excelled in fostering inclusive environments and enhancing customer satisfaction through exceptional service. Skilled in CPR and adept at conflict resolution, demonstrating a unique blend of empathy and problem-solving abilities. Achieved significant improvements in team performance and safety protocols. Recreation professional prepared to enhance guest experiences through engaging activities and exceptional service. Strong focus on team collaboration and achieving results. Skilled in customer service, event coordination, and safety procedures. Reliable, adaptable, and effective under changing conditions.
Overview
3
3
years of professional experience
Work History
Recreation Attendant
West Chester Univeristy
08.2024 - Current
- Educated guests on the proper use of equipment to minimize injuries and ensure a safe experience.
- Managed 50-plus Recreation Equipment distributed to guests.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Contributed to efficient facility operations by performing routine maintenance tasks and equipment inspections.
Team Leader
Panera Bread
05.2021 - 09.2024
- Set performance expectations for our team, monitoring progress towards goals and providing constructive feedback as needed.
- Supported other areas of the café as requested, including answering phone calls, and completing 500-1000 dollars of financial transactions over the phone and in person. Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Education
Bachelor in Finance - Finance
West Chester University of Pennsylvania
West Chester, PA05.2027
High School Diploma -
Holy Redeemer High School
Wilkes-Barre, PA05.2023
Skills
- Patience and Empathy
- Team player attitude
- Leadership Qualities
- Safety awareness
- Cash Handling
- CPR training
- Problem-Solving
- Teamwork and Collaboration
- Team Supervision
- Attention to Detail
- Staff Training
Additional Interests
I have always enjoyed cars, and working on them ever since I was little. I enjoy making modifications to cars whether cosmetic or mechanical. I am also very interested in the price fluctuation of cars and how they hold their value based on the model.
Timeline
Recreation Attendant
West Chester Univeristy
08.2024 - Current
Team Leader
Panera Bread
05.2021 - 09.2024
Bachelor in Finance - Finance
West Chester University of Pennsylvania
High School Diploma -
Holy Redeemer High School
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