Patricia Schiren
Martinsburg
Summary
Professional with a strong work ethic and leadership qualities, previously enhancing customer satisfaction at Walmart. Proven ability to optimize operations and implement training programs, resulting in improved team performance. Skilled in cash handling and safety awareness, consistently fostering a positive and efficient work environment.
Overview
15
15
years of professional experience
Work History
Recreation Attendant
Washington County Recreation Department
08.2023 - Current
- Assisted with daily facility operations, ensuring cleanliness and safety for all guests.
- Organized recreational programs, enhancing participant engagement through diverse activities.
- Increased guest contentment by offering excellent customer service and efficiently resolving inquiries.
- Actively participated in ongoing professional development opportunities to enhance knowledge of industry trends.
- Oversaw daily opening and closing procedures, ensuring accurate cash handling processes were followed.
- Led group activities such as games, crafts, or fitness classes, fostering an enjoyable atmosphere for participants.
Department Manager
Walmart
04.2016 - 01.2022
- Directed daily store operations to enhance customer satisfaction and operational efficiency.
- Implemented training programs for staff, improving team performance and knowledge retention.
- Analyzed sales data to identify trends and adjust inventory management strategies accordingly.
- Collaborated with department leads to optimize workflow processes and reduce operational costs.
Sales Associate Supervisor
Kings Jewelry
01.2011 - 04.2016
- Led team efforts to meet sales goals and boost customer satisfaction.
- Educated new hires on effective customer service techniques.
- Managed inventory systems to maintain ideal stock levels.
- Examined sales data to detect patterns and guide merchandising decisions.
Education
High School Diploma -
Hedgesville High School
Hedgesville, WVAssociate of Arts -
Paul Mitchell The School
Frederick, MDSkills
- Patience and empathy
- Team player attitude
- Leadership qualities
- Safety awareness
- Cash handling
- Equipment maintenance
- Strong work ethic
Timeline
Recreation Attendant
Washington County Recreation Department
08.2023 - Current
Department Manager
Walmart
04.2016 - 01.2022
Sales Associate Supervisor
Kings Jewelry
01.2011 - 04.2016
High School Diploma -
Hedgesville High School
Associate of Arts -
Paul Mitchell The School