Kenneth Williams JR
Saint Hedwig
Summary
I have accumulated over a decade of management experience; I am able to take on high volume workloads and tasks and produce above satisfactory results. I am a military veteran who served during the Operation Enduring Freedom and Operation Iraqi Freedom. I am multi-diverse, and able to learn new systems quickly. I am proficient with Microsoft Suite and other software and IT related issues. I have a degree in communications and pride myself on being a very effective communicator. Compassionate Senior Care Manager known for high productivity and efficiency in task completion. Possess specialized skills in patient care coordination, staff leadership, and regulatory compliance. Excel in communication, empathy, and problem-solving to enhance client satisfaction and team performance.
Overview
14
14
years of professional experience
Work History
Senior Care Manager (QMHP-CS)
The center for health care services
San Antonio
07.2023 - Current
- My duties include providing direct services for consumers and completes associated case management documentation for the consumer and program.
- I work within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to children 3-17 in a person-centered, trauma informed, individualized focused approach utilizing evidenced-based practices delivered to fidelity.
- These services are delivered in multiple types of settings including an outpatient clinical setting, and field-based services in the individual’s home or other identified locations as well as clinic-based services.
- Individuals served may have multi-system involvement such as juvenile justice, Child and Adult Welfare, inpatient behavioral health treatment facilities, and shelters.
- Other task as a part of my administrative and direct client duties includes assisting with the development of new/temporary programs that arise in response to catalyst incidents such as community needs, natural disasters, etc.
- I manage indirect support activities including documentation, correspondence, death review packets, and prescription assistance program consultations.
- I conduct assessments and develops treatment plans for consumers.
- I coordinate intake function to Children Behavioral Health in designated programs.
- Other task includes documenting all clinical interactions and updates in electronic medical record and other required platforms.
- I ensure clinical documentation is submitted in accordance with CHCS standards, and contract specific requirements and complies with Quality Improvement Processes.
- Participates in professional development duties including special assignment/projects such as Operational Process Improvement Work Groups/Committees, Agency Wide Committees, and Community Meetings.
- Other responsibilities include conducting in supervision and development opportunities including individual/group supervision, and meetings/trainings as assigned.
- I lead case management support and various activities including care coordination, direct services, discharge planning, referrals, linkage and transition to next level of care, emergency case management assistance as needed, psychosocial rehabilitation services (individual or group), recovery planning, resource development and cross collaboration with interdisciplinary teams.
- Provides unit, operations, agency and community training and education as assigned.
- Supports CHCS No Show Efforts by utilizing appropriate scheduling and communication tools.
- Trains, mentors, and coaches for new employees.
- Performs other related duties as required.
- Managed care plans for diverse populations with varying health needs.
- Coordinated multidisciplinary team meetings to discuss patient care strategies.
- Developed and implemented personalized care plans for clients and families.
- Monitored patient progress and adjusted care plans as necessary.
- Facilitated communication between patients, families, and healthcare providers.
- Provided training and support to junior staff on best practices in care management.
- Advocated for patients' access to resources and services within the community.
- Reviewed case files to ensure compliance with organizational policies and procedures.
- Coordinated with other professionals to ensure quality services were delivered to clients.
- Conducted assessments to determine the level of care needed for each client.
Adult Flu Program- Program Specialist
Texas department of state and health services
Austin
11.2019 - 07.2023
- Performed advanced (senior-level) consultative services and technical assistance work.
- Work involves planning, developing, and implementing major agency program(s) and providing consultative services and technical assistance to program staff, government agencies, community organizations, or the public.
- May serve as a lead worker providing direction to others.
- Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
- Performed a variety of technical, training, research, planning, policy, program assessment, and administrative activities for assigned program(s).
- Conducted studies and analyzed operations and problems and prepares reports of findings and recommendations.
- Monitored required performance reports and recommends appropriate changes and provided high-level advice and counsel by interpreting policies, procedures, rules, regulations, and standards related to the program.
- Led and conducted training and provides guidance to staff in the development and integration of new or revised methods and procedures.
- Markets program(s) to community and professional groups to encourage and/or improve interest in the program(s) and to secure support for the program(s).
- Consulted with public and private agencies involved in the programs to resolve problems, identify training needs, and discuss program effectiveness.
- Coordinated and conducted surveys, inspections, or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.
- Analyzes performance data to help ensure compliance with program policies and procedures, statutes, and rules; and recommends corrective action(s) as needed.
- Analyzes the application of and variations within programs and develops action plans to improve or initiate new programs.
- Analyzes legislation to develop recommendations for policy in programmatic issues relating to the implementation, improvement, and/or expansion or reduction of program funding.
- Collects, organizes, analyzes, and/or prepares materials in response to requests for program information and reports.
- Determined program statistics and trends and resolved operational problems.
- Prepared administrative reports and studies; and performed specialized research projects.
- Develop program policies, procedures, standards, and manuals in accordance with program objectives and goals.
- Identified and prioritized business needs, ensuring alignment with agency goals.
- Prepared and evaluated program budget requests.
- Assisted in developing and implementing effective techniques for evaluating agency programs.
- Served as a lead worker providing direction to others.
- Performs related work as assigned.
Family Services Specialist
Chesapeake department of human services
Chesapeake
11.2019 - 07.2021
- I was responsible for conducting educational programs for small groups of students in public schools, and for parent education groups.
- Developed brochures and other promotional literature utilizing computer programs, markets and promotes available services within the community.
- Drafting goals and objectives for comprehensive integrated prevention and education programs, including evaluation methodology based on identified community needs.
- I worked collaboratively with school administrators, counselors, and teachers in implementing programs designed to decrease substance abuse.
- I maintained journal/log of daily activities; compiles information/data to support periodic and special reports documenting activities and events for area of responsibility.
- Conducted training for volunteers and provided information to staff and other agencies.
- Reviewed literature for new research and developments in the prevention field.
- I attended staff and other professional meetings to exchange information.
- I was responsible for maintaining records in accordance with program policies and procedures, state and federal regulations and standards.
- Documented all client services at the completion of each service to include the length of time spent delivering services.
- I developed and implemented consumer's individual service plans and documented accordingly.
- Completed consumer daily, monthly quarterly, and annual reports.
- Complete client notes and billing reports daily.
- Authorized services in accordance with payer regulations.
- Consulted regularly with agency staff and other agencies in accordance with confidentiality guidelines to discuss client progress and advocacy for services, adjusted treatment plans accordingly and maintained accurate and complete consumer records.
- Assisted with the community fatherhood program 'Father in New Direction' or Project F.I.N.D, to assisted single fathers seek Therapy, Mentoring, Parenting Education, Family Court Preparation.
- Participated with Housing Assistance, COVID Relief funding, and Community Re-integration.
- I was an active member and agency Rep for the regions Truancy Team, Family and Juvenile court Diversion, Courtesy Case Management, and Regional Housing Service Coordination Committee (SCC).
- Completed health and safety home visits and parenting service planning to prevent CPS involved child abuse and child neglect classes.
- Led training on Indian Child Warfare Act (ICWA) cases sent to prevention.
- Coordinated family support services to enhance client well-being and stability.
- Conducted assessments to identify family needs and develop tailored service plans.
- Facilitated workshops on parenting skills, conflict resolution, and resource navigation.
- Collaborated with community organizations to provide resources and assistance for families.
- Maintained accurate documentation of client interactions and service progress in databases.
- Provided crisis intervention support to families facing urgent challenges or emergencies.
- Educated clients on available programs and services to promote self-sufficiency and empowerment.
- Monitored case progress and adjusted plans as necessary to meet evolving family needs.
- Assessed eligibility criteria for various programs offered by the agency and ensured compliance with applicable laws and regulations.
- Maintained detailed records of all client interactions including assessments, progress notes, treatment plans and discharge summaries.
- Educated clients about their rights under local state laws regarding child welfare matters.
- Participated in multidisciplinary team meetings to discuss case planning strategies and coordinate services between multiple providers.
- Provided crisis intervention services when needed including emergency shelter placement or referrals to appropriate agencies.
- Organized workshops on topics such as money management skills and job readiness training for clients.
- Conducted home visits to assess family needs, provided guidance and support, and developed service plans for each family.
CFSW /CPS Specialist
Department of Social and Health Services
Bremerton
11.2016 - 07.2019
- I was assigned to the Indian Child Welfare Unit as a Child and Family Services on-going social worker, my responsibilities included monitoring the health and safety of American Native and non-native children placed in foster care, relative placement, suitable other placement, and in-home dependencies.
- While assigned as a CPS family Assessment Response Social Worker, I was responsible for 72-hour and 24-hour response to allegations of abuse or neglect pertaining to children and youth.
- I was responsible for completing an initial face to face interview with victim children and accused parents.
- I was responsible for assessing the safety of the children’s home from the initial response until the life of the case.
- Conducted comprehensive assessments of child welfare cases and family situations.
- Collaborated with multidisciplinary teams to develop safety plans for children.
- Facilitated meetings with families to discuss service options and resources.
- Monitored compliance with court orders and case plan requirements regularly.
- Documented case progress and maintained accurate records in agency systems.
- Provided training and support to new staff on case management procedures.
- Advocated for children's rights in legal proceedings and community forums.
- Researched local resources to enhance service delivery for families in need.
- Advised parents on how best to manage challenging behaviors exhibited by their children.
- Talked with children on regular basis to check for contentedness and monitor progress.
- Developed case plans and monitored progress towards goals that ensured the safety of children and their families.
- Worked closely with foster care providers and monitored placements for safety concerns.
- Ensured compliance with state regulations pertaining to the protection of minors from harm.
- Collaborated with community-based organizations to identify additional resources for families in need.
- Reviewed medical records when needed in order to make decisions regarding a child's wellbeing.
- Facilitated group meetings between parents and social workers to discuss issues related to parenting skills and child development.
- Assessed risk factors to determine whether further involvement from law enforcement or other agencies was necessary.
- Analyzed client needs and service plans, conducted assessments using proven tools and helped families set goals for improvement.
- Attended trainings related to child welfare topics such as trauma-informed practice and cultural competency.
- Served as an advocate for victims of abuse or neglect by providing emotional support during difficult times.
- Initiated and coordinated child protective services investigations, including interviewing family members, assessing safety risks, and making recommendations to supervisors.
- Participated in court hearings related to cases involving abuse or neglect of children.
Youth Security Counselor
Norfolk Juvenile Detention Center
Norfolk
01.2015 - 04.2015
- Supervised and maintained security and population count.
- Operated Control Room panel and responsible for security control.
- Supervises children in their daily routine and participation in a comprehensive activities program.
- Implements residential treatment plan and unit treatment services.
- Provides therapeutic intervention designed to promote and support positive behavior changes.
- Supervised youth in detention, ensuring compliance with safety protocols.
- Conducted regular security checks to maintain a safe environment for residents.
- Mediated conflicts among residents to promote positive interactions and reduce tensions.
- Documented incidents and behavioral reports for staff review and follow-up actions.
- Collaborated with multidisciplinary teams to develop individualized treatment plans.
- Trained new staff on facility policies, emergency procedures, and conflict resolution techniques.
- Facilitated group activities to encourage teamwork and enhance social skills among youth.
- Monitored daily routines to ensure adherence to schedules and promote structure in lives of residents.
- Assisted in developing emergency response plans for various scenarios.
- Facilitated support groups focused on addressing security challenges faced by participants.
- Participated in training sessions related to current trends in security counseling techniques.
- Developed educational materials related to safety topics tailored to specific populations served by the organization.
Youth program Assistant
Navy Child Development Center (CDC)
Virginia Beach
11.2014 - 01.2015
- Supervised classrooms that consist of 8 to 24 children 6 weeks to 5 years of age.
- Managed and maintained the classrooms, play areas, equipment, and supplies ensuring children's safety.
- Observed and prepared reports about the child's progress and development.
- Developed weekly lessons plans for children and established activities according to observations.
- Provided children with learning activities that promoted their cognitive, social, and emotional development.
- Facilitated engaging activities for children in structured programs.
- Assisted in planning and organizing educational events and workshops.
- Supported staff in maintaining a safe and clean environment for youth.
- Collaborated with team members to create an inclusive atmosphere.
- Communicated effectively with parents regarding program updates and concerns.
- Monitored children's behavior and provided guidance as needed.
- Implemented age-appropriate learning materials in daily activities.
- Coordinated logistics for field trips and special events to enhance experiences.
- Coordinated facilities preparation, break-down and cleaning for each event and activity.
- Trained and managed volunteer staff to accomplish program objectives.
- Mentored youth on personal development topics such as goal setting, decision making, conflict resolution, communication skills.
District Parole Officer
Texas Department of Criminal Justice, TDCJ
Victoria
04.2013 - 05.2014
- Supervised over 250 State of Texas Parolees in Victoria and San Antonio Texas which consisted of 3 Counties and 15 towns.
- Managed program referrals and activities for substance abuse, education, anger management, domestic violence, mental health, employment, and special needs.
- Mentored and assisted State of Texas Parolees of different backgrounds, ethnicities, religions, and affiliations with reintegration, employment, education, State identification documentation, special needs assistance and financial budgeting education training.
- Managed and organized case files, monitored gang activity, scheduled, prepared, and represented the State of Texas in Parole Division Revocation and Court hearings, assisted in offender arrest, and processed documentation for warrant issue, execution, cancellations, and closures.
- Supervised parolee compliance with court-ordered conditions and regulations.
- Conducted regular home visits to assess parolee living conditions and progress.
- Developed individualized supervision plans based on parolee needs and risks.
- Collaborated with community resources to support parolee rehabilitation efforts.
- Maintained accurate records of interactions and case notes in designated systems.
- Facilitated group meetings to educate parolees on rights and responsibilities.
- Coordinated with law enforcement agencies regarding parole violations and concerns.
- Provided crisis intervention services to address immediate parolee issues effectively.
- Monitored weekly drug testing results for all active clients.
- Assessed risk factors associated with offenders upon intake into the program.
- Participated in community meetings to discuss local crime issues and reentry services.
- Responded to emergency calls from parolees or family members when necessary.
- Developed case plans and monitored progress of parolees towards achieving goals.
- Provided guidance and counseling to parolees on a range of topics, such as job search strategies, housing options, and education opportunities.
- Participated in training sessions designed to update knowledge base concerning current best practices in the field.
- Researched legal statutes governing probation and parole eligibility criteria in order to accurately inform clients about their rights and responsibilities.
- Provided assistance in locating employment opportunities for individuals under supervision.
- Attended court hearings related to client cases.
- Enforced sanctions for violations of release conditions by initiating revocation procedures as needed.
- Organized educational workshops for parolees on the importance of following rules and regulations related to their release conditions.
- Reviewed police reports regarding new arrests involving clients under supervision to determine if further action is warranted.
- Submitted monthly caseload activity reports summarizing actions taken on behalf of each client.
- Represented agency at conferences and public forums focused on probation and parole policy issues.
Correctional Officer
Texas Department of Criminal Justice, TDCJ
Dilley
01.2013 - 03.2013
- While assigned to the Dolph Briscoe Correctional Unit, Dilley Texas, managed over 5,000 State of Texas inmates, maintaining a safe prison environment through progressive thinking, problem solving, and gang intelligence.
- Supervised offenders of all ethnicities, backgrounds, religions, behavioral patterns, and affiliations in a high-risk environment, instructing state offenders to daily assigned task, and instructing inmates during high alert situations to maintain a safe prison environment.
- Supervised inmate activities and maintained order within the facility.
- Conducted routine inspections to ensure safety and security protocols were followed.
- Responded to emergencies and incidents, ensuring safety of staff and inmates.
- Collaborated with team members to develop effective behavior management strategies.
- Enforced facility rules and regulations through consistent monitoring of inmate behavior.
- Facilitated communication between inmates and staff to resolve conflicts effectively.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Shift Manager
Army Air Force Exchange Services
San Antonio
08.2012 - 01.2013
- Assign to manage 2 stores, consisting of 8 Shift employees, responsible for the day-to-day operation of the store, customer services, and performance of the staff.
- Responsible for opening and closing the store, counting registers, inventory of merchandise and fuel.
- Responsible for counting and securing all transactions by currency or credit.
- Scheduling and receiving merchandise shipments, organizing promotions, stocking, and overall cleanliness of the store.
- Applied a wide range of principles, concepts, and techniques to merchandise and retail operations.
- Prepared daily budgeting reports, cost, and profitability reports, purchasing reports and internal auditing reports.
- Trained and mentored staff on customer service standards.
- Managed inventory levels and ordered supplies as needed.
- Conducted staff meetings to communicate updates and expectations.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Monitored compliance with safety regulations and operational procedures.
- Coordinated shift schedules to optimize workforce efficiency.
- Implemented process improvements to enhance productivity and teamwork.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Coached employees on interactions with customers to drive exceptional service.
- Monitored store operations to ensure compliance with company policies and procedures.
- Supervised daily operations to ensure smooth service delivery.
Machinery Repairmen Second Class Petty Officer
United States Navy
Panama City
08.2012 - 01.2013
- Duties include operating and maintaining steam turbines and reduction gears used for ship propulsion and auxiliary machinery such as turbo generators, pumps, and oil purifiers.
- They also maintain auxiliary machinery outside of main machinery spaces, such as electrohydraulic steering engines and elevators, refrigeration plants, air condition systems and desalinization plants.
- Aligning piping systems for oil, water, air and steam, and controlling the operation of ship boilers and steam turbines used for ship propulsion and service systems, controlling operation of turbo generators used to produce electrical power; cleaning, adjusting, testing and performing other preventive maintenance on a ship's boilers, main engines, turbo generators and other auxiliary machinery including steering engines, elevators, winches, pumps and associated valves; operating and maintaining desalinization plants or distilling plants that make fresh water from sea water, maintaining refrigeration plants.
- Responsible for repairing and replacing valves, pumps, heat exchangers, compressors, steam turbines and hydraulic or pneumatic control devices; making entries in and analyzing machinery operating records and reports.
- As a machinist performed as a skilled machine tool operator, responsible for machining replacement parts and repairing or overhauling Naval ship engines and auxiliary systems.
- Also working on deck equipment including winches and hoists, condensers and heat exchange devices occasionally operating on main propulsion and auxiliary machinery.
- Operated and maintained compressed gas producing plants.
- Duties included calculating time and material needed for machine shop work and the repairing of auxiliary machinery; drawing sketches and preparing specifications for replacement parts; working from sketches and specifications to produce replacement parts; operating machine shop equipment, such as lathes, drill presses, shapers, bench grinders, milling machines, boring mills, power hacksaws and computers numerically controlled machinery; working with precision measuring instruments such as micrometers, depth gauges, verniers, calipers, gauge blocks, protractors and dial indicators; engraving metal and other materials; performing electroplating and flame spraying operations.
- Supervised 7 sailors in the Machine and Repair shops, while being assigned to the USS Kitty Hawk Aircraft Carrier, Yokosuka Japan.
- Responsible for the ship's up keeping small and large equipment repair jobs.
- Supervised Fire Fighting teams, responsible for training subordinates, and department education.
- While assigned to the Naval Experimental Diving Unit, Panama City Florida was responsible testing and evaluating diving rigs and units, tracking data, intelligence, and providing feedback and performance reports.
- Manufactured tools and parts for aircraft, catapults, and engine room machinery.
- Calibrated gauges, damage control equipment, machinery tools.
- Damage Control shop supervisor.
- Machine Shop assistant supervisor.
- Planned and Conducted Machine shop maintenance and safety training.
- Manufactured parts for dive chambers and test dive equipment.
- Supply and accounting, certified command card holder.
- Supervised personnel and maintained operational readiness of equipment and systems.
- Conducted training sessions to enhance team skills and knowledge of procedures.
- Coordinated logistics for missions, ensuring all resources were properly allocated.
- Implemented safety protocols to promote a secure working environment for all staff.
- Collaborated with diverse teams to achieve mission objectives in high-pressure situations.
- Monitored performance metrics to identify areas for improvement in operations.
- Developed standard operating procedures to streamline daily tasks and enhance efficiency.
- Provided mentorship and guidance to junior personnel for professional development initiatives.
- Provided technical guidance to junior personnel on the operation of equipment and systems.
- Prepared reports regarding operational status for senior officers.
- Instructed personnel on various aspects of naval operations and safety measures.
- Trained and supervised personnel in daily operations.
- Provided training opportunities to enhance unit proficiency levels.
- Maintained accountability for all assigned personnel, including their training, discipline, and welfare.
- Identified areas for improvement and suggested measures to increase performance and productivity.
- Developed and implemented new policies, procedures, and processes as needed.
- Conducted regular reviews of existing operating procedures for effectiveness.
- Managed budgeting activities associated with departmental operations.
- Resolved conflicts between members of the command staff in a timely manner.
- Organized crew assignments based on qualifications and experience levels.
- Coordinated with other departments to ensure that resources were allocated efficiently.
- Completed daily reporting to inform supervisors of work completed or incidents.
- Assisted with equipment maintenance and repair.
- Supervised the scheduling and maintenance of operational records in accordance with Navy regulations.
- Utilized on-board navigation and off-ship landmarks to guide vessels.
- Observed strategic planning for combat and tactical missions.
- Worked with higher-ranking officers to acquire new skills and knowledge.
- Oversaw assigned crew tasks, monitored progress and verified completion.
- Ensured compliance with applicable directives related to security protocols and procedures.
- Reported any issues or discrepancies to higher authorities as required.
- Reviewed requests from external entities such as contractors or vendors.
- Evaluated mission readiness through analysis of available data sources.
- Requisitioned, received and properly stored unit equipment and supplies.
- Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
- Patrolled perimeters of operating bases to guard against suicide bombers, raids and other attacks.
- Facilitated patrol operations and led security forces team to support battlefield operations.
- Coordinated planning and execution of operational fires to accomplish unit's mission.
- Stored and safeguarded classified information to maintain utmost confidentiality.
- Facilitated route clearance for visits from high-ranking officials.
- Administered first aid and emergency medical treatment in field conditions.
- Utilized small-arms, light artillery and drone weaponry to suppress and neutralize enemies.
- Engaged targets in low-light conditions by properly using night vision equipment.
- Executed emergency response security to eliminate hazards and potential dangers.
Education
Master of Arts - Psychology And Addiction Studies
Aspen University
Denver, CO06.2023
Associate of Applied Science - Medical Assisting
Hallmark College
San Antonio, TX05.2012
Bachelor of Arts - Visual Communications
American InterContinental University
Schaumburg, IL03.2009
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL11.2007
Bachelor of Arts - Divinity
H.E Wood Bible Institute
Alexandria, VA06.2006
Skills
- Qualified Mental Health Professional (Child Services)
- Project Management and Supervision
- Advanced Critical Thinking
- Excellent Communication Skills
- Team Oriented
- Engineering Operational Functions
- Multidisciplinary Exposure
- Complex Problem Solver
- Proficient with computer and software related issues
- Case management
- Treatment planning
- Trauma-informed care
- Evidence-based practices
- Clinical documentation
- Interdisciplinary collaboration
- Community outreach
- Program development
- Crisis intervention
- Effective communication
- Conflict resolution
- Team leadership
- Training and mentoring
- Problem solving
- Resource allocation
- Clinical assessment
- Care planning
- Technology proficiency
- Policy adherence
- Program management
Activities
- Member of Alpha Beta Kappa National Honors Society, 01/01/12
- Active Member of Alpha Phi Alpha Fraternity Incorporated, 10/01/15
- Member of The Nation Society of Leadership and Success (NSLS)
- Member of Mu Beta Phi Military Fraternity, Incorporated, 2024
References
References available upon request.
Timeline
Senior Care Manager (QMHP-CS)
The center for health care services
07.2023 - Current
Adult Flu Program- Program Specialist
Texas department of state and health services
11.2019 - 07.2023
Family Services Specialist
Chesapeake department of human services
11.2019 - 07.2021
CFSW /CPS Specialist
Department of Social and Health Services
11.2016 - 07.2019
Youth Security Counselor
Norfolk Juvenile Detention Center
01.2015 - 04.2015
Youth program Assistant
Navy Child Development Center (CDC)
11.2014 - 01.2015
District Parole Officer
Texas Department of Criminal Justice, TDCJ
04.2013 - 05.2014
Correctional Officer
Texas Department of Criminal Justice, TDCJ
01.2013 - 03.2013
Shift Manager
Army Air Force Exchange Services
08.2012 - 01.2013
Machinery Repairmen Second Class Petty Officer
United States Navy
08.2012 - 01.2013
Master of Arts - Psychology And Addiction Studies
Aspen University
Associate of Applied Science - Medical Assisting
Hallmark College
Bachelor of Arts - Visual Communications
American InterContinental University
Associate of Arts - Business Administration
American InterContinental University
Bachelor of Arts - Divinity
H.E Wood Bible Institute