KENNETH WOODFORD
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Airport Manager Customer Service
Frontier Airlines
06.2018 - Current
- Managed daily airport activities, ensuring smooth operations and maximum efficiency.
- Maintained safety standards by conducting regular inspections and addressing potential hazards.
- Enhanced customer satisfaction through timely resolution of complaints and concerns.
- Facilitated communication between various departments within the airport organization for seamless coordination of tasks and responsibilities.
- Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
Supervisor Airport Ground Operations /Manager on Duty
JetBlue Airways
02.2007 - 06.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Aircraft Fueler
US Marines Corps
10.1995 - 08.1999
- Drove fuel trucks, hydrant carts and stationary carts to complete work.
- Completed documentation for work completed and fuel transferred or materials used.
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
- Enhanced team collaboration through effective communication during refueling operations.
- Promoted a safe work environment by constantly wearing appropriate protective gear and following established safety procedures.
Education
Basic Law Enforcement Training BLET
Wilson Technical Community College
Wilson, NC12.1999
High School Diploma -
John J. Pershing
Detroit, MI06.1995
Skills
- Operations Management
- Safety Management
- Emergency Response
- Schedule oversight
- Security Regulations
Timeline
Airport Manager Customer Service
Frontier Airlines
06.2018 - Current
Supervisor Airport Ground Operations /Manager on Duty
JetBlue Airways
02.2007 - 06.2018
Aircraft Fueler
US Marines Corps
10.1995 - 08.1999
Basic Law Enforcement Training BLET
Wilson Technical Community College
High School Diploma -
John J. Pershing
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