Kenneth Young
Fort Wayne,Indiana
Summary
Through my experience in the workforce and diversity in different work environments, I consider myself as a useful tool as I can ensure expected results and the ability to work through any situation with maximum effort. I also believe heavily on team work as I'm inclusive with co-workers, listening to others opinions and ideas to create the best outcome possible.
Overview
5
5
years of professional experience
Work History
Customer Service
International Designs Florist
01.2020 - Current
- Provided bilingual and exceptional customer service, addressing concerns and resolving issues promptly.
- Delivered exceptional customer service, ensuring repeat business and client loyalty.
- Floral delivery to residential and commercial areas.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
- Managed inventory of tools, equipment, and supplies necessary for routine maintenance tasks while minimizing waste or excess spending.
Installer/Furniture Mover
Michael Kinder and Sons
06.2024 - 08.2024
- Operated tools, equipment, and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Worked with diverse types of weather and ground conditions.
- Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
- Moved furniture and boxes using utility dolly and truck ramp.
- Arranged items at destination according to customer requests and instructions.
- Communicated with customers courteously and professionally to drive satisfaction.
Employee
Chick-fil-A
12.2023 - 04.2024
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Employee
Crumbl Cookies
05.2023 - 10.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Criminology -
Purdue University Fort Wayne (PFW)
2101 E COLISEUM BLVD05.2028
High School Diploma -
Bishop Luers
Fort Wayne, IN05.2024
Skills
- Effective customer service
- Patience and Empathy
- Cash Handling
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Inventory Management
- Team Collaboration
- Active Listening
- Equipment Installation
- Customer Satisfaction
- Worksite Safety and Maintenance
- Quality Checks
- Hardware Installation
- Installation updates
- Safe Food Handling
- Service prioritization
- Reliable and Responsible
- Bilingual Customer Service Representative
Timeline
Installer/Furniture Mover
Michael Kinder and Sons
06.2024 - 08.2024
Employee
Chick-fil-A
12.2023 - 04.2024
Employee
Crumbl Cookies
05.2023 - 10.2023
Customer Service
International Designs Florist
01.2020 - Current
Criminology -
Purdue University Fort Wayne (PFW)
High School Diploma -
Bishop Luers
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