Kenneth Yu
New Hyde Park,NY
Summary
Proven leader in healthcare and laboratory settings, notably at CityMD, where I enhanced clinical efficiency and productivity through expert electronic health record management and real-time scribing. Skilled in operations monitoring and teamwork, my background includes significant achievements in quality control and performance improvement, alongside fostering strong collaborative environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead/Medical Scribe
CityMD
02.2023 - Current
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Supported physicians with comprehensive chart documentation, assisting in reduction of administrative burden.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in fast-paced clinical environment while maintaining high levels of accuracy in all documentation efforts.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Laboratory Technologist
Alliance Laboratories
01.2022 - 11.2023
- Prepared and validated in-house reagents, calibrators, and controls in advance of laboratory testing and analysis orders.
- Engaged in instrument maintenance and basic troubleshooting of LC-MS/MS, serving as primary operator of LC-MS/MS and reviewing QC and calibrator performance for assay integrity.
- Analyzed clinical samples on LC/MS-MS, resolving unusual data trends and handling chromatography and instrument alarms as appropriate.
- Recorded and interpreted laboratory results to present to senior colleagues.
- Performed high complexity testing by preparing urine and oral fluid specimens for analysis and maintaining assay quality.
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
Certified Trainer
Chipotle
12.2018 - 03.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Raised awareness of available training resources among employees, increasing participation in voluntary professional development opportunities.
- Enhanced trainee retention rates through personalized coaching and supportive feedback.
Education
Bachelor of Science - Forensic Science
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2022
Skills
- Operations Monitoring
- Performance Improvement
- Guest service
- Time Management
- Teamwork and Collaboration
- Data Interpretation
- Laboratory work competency
- Quality Control Procedures
- Instrument Calibration
- Interpersonal Skills
Certification
- Restricted Toxicologist License
Languages
English
Native or Bilingual
Chinese (Cantonese)
Professional Working
Timeline
Shift Lead/Medical Scribe
CityMD
02.2023 - Current
Laboratory Technologist
Alliance Laboratories
01.2022 - 11.2023
Certified Trainer
Chipotle
12.2018 - 03.2022
Bachelor of Science - Forensic Science
John Jay College of Criminal Justice of The City University of New York
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