Excel
Kenneth Duffy
Bend,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Auto Glass Manager
K&S Auto Glass
02.2019 - Current
- Improved customer satisfaction by providing timely and efficient auto glass replacement services.
- Provided top-notch customer service, addressing client concerns promptly and professionally.
- Maintained a clean, organized workspace to facilitate efficient workflow and enhance customer experience.
- Reduced wait times by implementing an efficient scheduling system for appointments and repairs.
- Managed inventory effectively to ensure availability of all necessary parts and materials for auto glass repair jobs.
- Prioritized invoices according to cash discount potential and payment terms.
- Conducted thorough audits of AP transactions, identifying areas for improvement in efficiency and accuracy.
- Matched invoices to checks, obtained signatures for checks and distributed checks accordingly.
- Streamlined accounts payable processes by implementing automation tools and reducing manual entry errors.
- Reviewed invoices for appropriate documentation and approval prior to payment.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Lead Painter
Deschutes and Ladders Painting
01.2020 - 11.2024
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Primed, painted, varnished and lacquered walls and surfaces.
- Executed work orders for painting team as part of larger project schedule.
- Ensured accurate recordkeeping of labor hours, materials used, and project progress for billing purposes.
Education
No Degree - Business Management And Accounting
COCC
Bend, OR01-2013
Skills
- Invoice processing
- Financial auditing
- Customer service
- Decision-making
- Documentation and recordkeeping
- Professionalism
- Interpersonal skills
- Relationship building
- Telephone and email etiquette
- Database management
Certification
- Auto Glass Replacement Safety Standards (AGRSS) Certification - Auto Glass Safety Council (AGSC).
Software
Word, works, desktop
Omega EDI
Timeline
Lead Painter
Deschutes and Ladders Painting
01.2020 - 11.2024
Auto Glass Manager
K&S Auto Glass
02.2019 - Current
No Degree - Business Management And Accounting
COCC
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